Job Purpose:
As our Presales Consultant, you will act as a trusted advisor to customers and prospects, bridging the gap
between business needs and Arabic.AI solutions. This role will be responsible for understanding client
requirements, designing AI-driven solutions, delivering tailored demonstrations, and supporting the sales cycle
with deep technical and functional expertise. You will also collaborate closely with Account Executives, Product,
and Delivery teams to ensure successful solution adoption, customer satisfaction, and revenue growth.
Requirements
Main Responsibilities:
Sales Support
- Support the Sales team in RFP/RFI responses, proposal preparation, and pricing strategies by providing technical expertise, product insights, and customized solutions tailored to client requirements.
- Articulate competitive differentiation, value proposition, and ROI of Arabic.AI offerings.
- Build and maintain strong relationships with key customers and stakeholders, serving as a trusted technical advisor throughout the sales cycle.
Solution Design & Demonstration
- Translate client needs into solution architectures using Arabic.AI products, including AI Agents, Apps, Tarjama& products, Screens, Content Lab, and Arabic.AI Academy.
- Build and deliver compelling product demonstrations, proof-of-concepts (POCs), and tailored solution
- proposals.
Client Engagement & Discovery
- Engage with clients to understand their business challenges, objectives, and technical environments.
- Conduct discovery workshops, requirement gathering, and solution scoping sessions.
Technical Documentation & Analysis
- Create and maintain technical documentation, including product datasheets, and other collateral.
- Collect data from the company’s departments to prepare technical documents and prepare the different parts of a tender including technical solution writing, project team, methodologies & Compliance matrix etc.
- Communicate solutions architecture to customers, third parties, and project teams.
- Proactively scope the technical solution required to address Client/RFP requirements, including compliance.
Market Insights & Trends ·
- Stay updated on industry trends and competitors' offerings, providing insights to the Commercial team.
- Collect and provide feedback to the product development team based on clients' interactions and market demands.
- Represent Arabic.AI at industry events, webinars, and client workshops.
Cross-Functional Collaboration
- Collaborate with cross-functional teams, including Product Management and Commercial teams, to ensure alignment on product messaging, positioning, and customer needs.
- Collaborate with the Bidding team to analyze and understand the requirements of customers as detailed in the tendering specifications (RFPs/RFIs/RFQs).
- Collaborate with the Marketing to refine collateral (data sheets, presentations, case studies).
Qualifications:
- A bachelor's degree in computer science, Business information systems, or any related field.
- At least 2 years of experience in a presales, solution consulting, or technical sales role in (AI, SaaS, Cloud, or Enterprise Solutions is preferred.
- Strong understanding of AI technologies, NLP, and enterprise SaaS/cloud solutions.
- Experience in building POCs, solution architecture, and integrating AI/LLM-based applications.
- Proven experience with CRM systems, preferably Salesforce.
- Quick learner who can adapt to new technologies and processes rapidly.
- Experience in customer-facing roles, including conducting product demonstrations, needs assessments, and presentations to potential clients.
- Strong consultative approach with the ability to understand complex technical concepts and translate them into customer-friendly language.
- Proven track record of working collaboratively in cross-functional teams.
- Excellent analytical and problem-solving skills.
- Demonstrated interest in AI and language technology products.
- Excellent communication and presentation skills, both written and verbal.
- Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.
- Familiarity with Microsoft Azure, AWS, or GCP platforms is a plus.
- Excellent command of both spoken and written English and Arabic.
