Purpose and ObjectiveThis key store leadership role is responsible for supporting retail objectives by ensuring exceptional customer service, team development and cohesion, health and safety compliance, inventory control, and detail-oriented store operations.The ASM serves as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition.
Job Responsibilities
Maintain an active and participatory role on the selling floor, working with and developing the team.
Analyze store metrics – including sales, inventory levels, drop schedules, etc.
Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product.
Initiate or attend daily team meetings to communicate current business trends and relevant updates. Motivate the team each day!
Provide accurate and detailed reports to relevant parties.
Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently.
Find relevant ways of capturing substantive and meaningful client data to buildrelationships and enhance client development opportunities.
Monitor the monthly Client Management database and reporting.
Keen understanding of relevant retail KPIs.
Participate in team evaluations/check-ins/reviews. Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership.
Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards.
Promote a polished, professional, and positive work environment that fosters integrity & transparency.
Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires.
Provide meaningful support across all departments to facilitate community events/product launches/etc.
Requirements
3+ years progressively responsible retail leadership experience.
Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
Experience leading retail teams in a fast-paced environment.
Demonstrated ability to foster a customer-service focused environment.
