Summary of Position:
- Provide friendly, responsive service to create an exceptional entertainment experience for our customers.
- A Birthday Party Host/Event Coordinator’s attitude greatly effects how Schulman Theatres is perceived.
- Main functions, servicing birthday parties and group events.
- Thank all customers for hosting and/or attending an event at Schulman Theatres.
Duties & Responsibilities:
- Receive payment by cash, credit cards, or gift cards.
- Greet and assist customers entering the party area.
- Serve food, beverages, and cake to party guests.
- Ensure there is adequate space/seating for all party guests.
- Ensure each party gets everything included in package.
- Provide an exceptional birthday experience to birthday guest of honor and all parents and guests.
Keep workstation area clean and organized. - Monitor, clean and organize party rooms.
- Restock any and all-party supplies and party add-ons as needed.
- Responsible for accurate cash and till management for their drawer.
- Promote additional sales of party add-ons and merchandise.
- Ensure that all trash and debris are cleared from party rooms.
- Ensure that all chairs, tables and tablecloths are evenly aligned and tidy.
- Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows.
- Other duties as assigned by management or needed by the business.
- Complete opening and closing duties.
- Performs his or her job in a friendly, courteous manner at all times.
- Promptly informs the Manager on Duty of any and all customer complaints or comments.
- Informs Manager immediately of product shortages.
