Labor Relations Analyst

Required Experience

• Previous Labor Relations experience – transportation industry preferred.
• Excellent analytical, problem solving, and reporting skills.
• Strong computer skills (LaborSoft, Microsoft Office Suite: Word, Excel, Outlook, PowerPoint).
• Knowledge of office practices, recordkeeping, data management and tracking systems.
• Excellent written and verbal communication skills.
• Exceptional organizational and time management abilities.
• Ability to handle sensitive and confidential information with discretion.
• Customer service-oriented and capable of working effectively with staff and the public.
• Ability to prioritize tasks and adapt to changing deadlines.
• Ability to multitask in a faced-paced environment.

 

Key responsibilities

· Achieve and maintain subject matter expertise (SME) in local CBA, labor laws, and internal labor policies.  

· Assist in managing day-to-day CBA administration, ensuring HR and operational processes remain aligned with current contract provisions.  

· Collect, interpret, and analyze labor data to be presented in clear reports to management.

· Assist with CBA compliance and quality assurance for payroll data, tracking safety and attendance bonuses, and timesheet verification performed by CapMetro management and supervisors.

· Analyze existing procedures, identify inefficiencies, and assist with developing new methods to increase organizational effectiveness.

· Assist with preparation of daily, weekly, and monthly labor reports.

· Provide general administrative assistance to include accurate record keeping of various labor records, schedule meetings and training sessions, prepare correspondence, memos, and notices for internal and external distribution.

· Respond to phone calls, emails, and labor-related inquiries timely and professionally.

· Coordinate schedules for grievance meetings, arbitrations, and other labor-related hearings with union representatives and department contacts.  

· Serve as note-taker for the Company during contract negotiations and labor-management meetings, ensuring accurate, confidential record-keeping of all sessions, follow-up actions, and outcomes.

· Assist with coordinating and executing special projects including employee and community events and transit initiatives.

· Maintain confidentiality and compliance with all agency policies and federal/state regulations.

· Ensure timely, professional, and efficient verbal and written communication with Operations, Maintenance, Safety, Human Resources, Labor Relations, and ATU Local #1091.

· Perform other administrative and analytical duties as assigned.

 

Minimum Qualifications

· High school diploma or GED required

·  BS/BA business administration a plus

· Minimum of 2 years of administrative or analyst experience, preferably in a union, public transit, transportation, or government setting.

 

 

Work Enviornment

• Office environment with occasional visits to either the North or South location.
• May require occasional evening, weekend and holiday hours during special events or emergencies.
• Ability to sit for extended periods and operate standard office equipment.
• Occasional lifting of up to 25 pounds (e.g., files, office supplies).

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. 

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.