Kimberly-Clark
Shopper Experience Executive - Pharmacy
🇦🇺North Sydney, New South Wales, Australia2 months ago
ExecutiveFull TimeEN
People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.
Our leading consumer brands like the Kleenex ®., Huggies ®., VIVA, U by Kotex ®., Poise ®., Depend ®. brands improve the lives of people around the world.
Kimberly-Clark proudly leads the way in providing better care for a better world.
Led by Purpose. Driven by You.
About the Opportunity:
The Shopper Experience Pharmacy role plays a critical role in delivering best in class, omnichannel execution that influences shopper behaviour at every step of the path to purchase.
As a key and fast evolving channel, Pharmacy plays an important role in how we reach and support shoppers. This role helps deliver 360° shopper led plans that strengthen our brands, enhance the shopper experience, and contribute to sustainable growth across ANZ.
You will be part of a high performing, insight driven team that turns shopper and channel understanding into meaningful retail experiences across both instore and online environments. While Pharmacy is the primary focus, this role also contributes support across the wider Shopper Experience team and other customer channels as needed, ensuring seamless execution, consistent standards, and integrated delivery of value for shoppers, our partners, and KC.
Key Responsibilities:
Execute Channel Specific Shopper Plans
Support the planning and delivery of the annual Pharmacy (and potential additional channels) shopper plan aligned to Category, Sector, and Customer priorities.
Supporting the translation of channel strategies and shopper insights into clear, actionable execution that drives conversion.
Manage day-to-day activation with customer teams to ensure plans land seamlessly across Pharmacy banners.
Activation Delivery & Retail Media Execution
Lead briefing, creation, trafficking, and delivery of Pharmacy retail media assets across retailer platforms.
Manage retail media bookings, timelines, and compliance requirements across banners.
Ensure all activations align to brand strategy and fulfil their intended shopper conversion role.
Instore Experience & Point-of-Sale Execution
Own Pharmacy POS development including briefing, artwork, approvals, production, and fulfilment.
Manage POS inventory with printers and field partners, ensuring availability, accuracy, and quality in market.
Budget, Process & Asset Management
Own the budget management, process, and asset governance for the channel, managing shopper and retail media spend maintaining compliant asset libraries, and ensuring all execution documentation (briefs, calendars, specs, post reviews) is accurate, complete, and up to date.
Knowledge and Experience:
You are a driven, organized, and collaborative shopper marketer, with shopper experience in FMCG, online, pharmacy and/or grocery.
You bring:
A passion for shopper behaviour and how to influence it.
Experience with activation, execution, or retail media both online and offline.
Strong project management, prioritization, and stakeholder communication skills.
Ability to work with intensity, pace, and precision.
A mindset that connects insights to action.
Curiosity about Pharmacy as a channel.
You are energized by creating work that lands in market and makes a tangible commercial impact.
What’s on Offer:
Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more.
About You:
You’re driven to perform at the highest level possible, and you appreciate a performance culture fuelled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
To Be Considered:
Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly.
In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation.
Kimberly Clark is proudly accredited with as Employer of Choice for Gender Equality WGEA!
Kimberly Clark is proudly ranked by Forbes as 'World's Best Employer' 2021, 2022, 2023, 2024 and 2025!
