EntryFull TimeEN
At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery.
We seek the services of a junior Linux Systems Administrator to join our Systems Administrator team that specialises in the troubleshooting and repairing any issues which occur on our large scale Linux based hosting systems.
What you’ll do:
Troubleshoot Linux systems in response to system alerts
Identify trends to enable proactive system improvements
Escalate issues to and work alongside Linux admin teams
Ensure our contact centre is kept up to date to be able to keep customers well informed as to the status of an issue
Provide out of business hours support
Actively participate in continuous improvement within the team
Skills and Attributes:
Excellent troubleshooting & problem solving
Methodical and accurate
Customer centric (although not customer-facing)
Good communicator
Linux system troubleshooting skills
Shell scripting
Qualifications and Experience:
Matric Pass or Equivalent
A minimum of 1 year basic Linux System Administration experience including LAMP stack
Willingness to work shifts
Advantageous: Helpdesk or technical support experience
At xneelo, our sincere desire is that our team members are inspired by their success and able to operate with a high level of discretion and autonomy guided by our principles and values. We hope this appeals to you and look forward to hearing from you.
