Senior Director, Learning & Talent Development

Our Loews Hotels & Co Home Office remote teams provide support to all our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, marketing, finance, human resources, and information technology.

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• This position is bonus eligible

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement

• Pet Insurance and Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Team Member Hotel Rates, other discounts, perks and more

What We’re Looking For:

A forward-thinking Senior Director of Learning & Talent Development to build and lead a modern learning strategy that strengthens our organizational capabilities and prepares our teams for the future. This role is ideal for a hands-on, resourceful L&D leader who thrives in dynamic environments and knows how to create meaningful impact

You will lead a small team, partner closely with business and HR leaders, and design high-impact programs, whether built in-house or curated from external partners, that close performance gaps, develop new skills, and elevate leadership readiness across the organization. Experience in hospitality or service-driven industries is strongly preferred.

Who You Are:

• People‑centric leader committed to developing talent, elevating performance, and reinforcing accountability

• Dynamic communicator skilled in influencing diverse audiences through presentations, facilitation, and compelling storytelling

• Strategic thinker who anticipates future needs, manages competing priorities, and consistently drives results

• Collaborative partner to operations and HR leadership, aligning development strategies with broader organizational objectives

• Creative problem‑solver who leverages digital learning tools and emerging technologies to enhance the learner experience

• Veterans and military spouses encouraged to apply

What You’ll Do:

Learning Strategy & Organizational Capability

• Conduct a company-wide assessment to identify skill gaps, future talent needs, and priority development areas.

• Build and execute a multi-year learning strategy aligned with business goals and organizational goals

• Establish clear success measures and track ROI for all learning initiatives.

• Identify critical capabilities needed for the future of the business and build programs that strengthen leadership and functional excellence.

Program Development & Implementation

• Design and deliver scalable learning programs across leadership, frontline development, and onboarding.

• Identify and manage external learning partners, content providers, and facilitators when external expertise is needed.

• Implement innovative delivery methods including digital learning, microlearning, cohort programs, and blended experiences.

• Ensure learning programs are engaging, practical, and directly connected to business performance.

• Promote a culture of continuous learning, growth, and internal career mobility.

Learning Systems & Technology

• Oversee and optimize the LMS to ensure strong adoption, user experience, and reporting.

• Leverage learning data and analytics to guide decisions and improve program effectiveness.

• Explore innovative technologies and learning tools that enhance accessibility and engagement.

Leadership & Collaboration

• Lead, coach, and develop the L&D team.

• Partner with HR Business Partners and senior leaders to tailor development solutions to business needs.

• Serve as a strategic advisor on leadership readiness, capability building, and talent development.

Your Qualifications Include:

• Bachelor’s degree is required.

• Master’s degree in Human Resources, Organizational Development, Business, or related field is preferred.

• 10+ years of progressive experience in Learning & Development, Talent Management, or Organizational Development is required.

• Proven success building learning strategies and programs in resource-constrained environments with measurable business impact.

• Experience leading small teams and partnering with senior leaders.

• Strong knowledge of LMS platforms, digital learning tools, and learning analytics, Workday experience is preferred.

• Hands-on experience designing effective leadership and skill-based programs.

• Exceptional communication, facilitation, and stakeholder management skills.

• Proven ability to manage complex projects and multiple priorities in fast-paced environments.

• Experience working with external learning providers, universities, or leadership development partners.

• Exposure to change management or organizational effectiveness.

• Background in hospitality, service, or other customer-centric industries strongly preferred.

• Professional certifications in learning, talent development, coaching, or organizational development preferred

Who You’ll Supervise:

• Corporate Learning & Talent Development Team