Junior Client Verification Agent with English and Arabic

Description

(Hybrid work - 4 days from the office, 1 day from home)

• Verifies confidential client’s data and documents, including but not only personal identification documents, credit cards, bank statements, strictly following approved procedures;

• Approves or declines acceptance of documents, based on company rules;

• Based on received and processed information takes decisions;

• Verifies ID documents and other documents with low confidentiality level;

• Escalates cases by using personal data processing system;

• Responsible for confidential processing of customers and company information;

Requirements

• Good writing skills;

• Good level in English and Arabic language;

• Good computer literacy;

• Excellent typing skills;

• Ability to work with details;

• Client orientation;

• Team player;

• Ability to handle big volumes of tasks, tight deadlines and stress;

• Problem solving attitude;

• Willingness to work on shifts, including night shifts;