Senior Systems Engineer

Are you an experienced Senior Systems Engineer looking to make a meaningful impact in the health sector? Join our collaborative Data and Digital team supporting both Tū Ora Compass Health and Health Hawkes's Bay - two organisations committed to improving equitable health outcomes across our communities.

Wellington or Hawkes Bay based.

Ko wai mātou | About Us

Tū Ora Compass Health Primary Health Organisation (PHO) is a network of 69 General Practices supporting an enrolled population of over 442,000 patients. We also have a range of additional clinical services to support general practice, operating with a range of partnerships and contracts over the Greater Wellington region, including Wairarapa.

Health Hawke’s Bay – Te Oranga o Te Matau-a-Māui is an established PHO, within the Hawkes Bay. We work in partnership with General Practices to improve health outcomes and life expectancy across Hawke’s Bay, particularly for Māori and other under-served groups. Our mahi focuses on supporting communities, whānau and providers to achieve sustainable health gains, and equitable health outcomes.

Mō tēnei tūranga mahi| About the Role

We’re seeking a highly skilled Senior Systems Engineer to provide advanced technical support in the operational delivery of our Microsoft 365, Intune/Endpoint, Azure, and network environments.

In this role, you’ll deliver Level 3 service desk support, manage device and network configuration, support technical projects, maintain documentation, and work with vendors. As an escalation point for complex issues, you’ll play a crucial part in ensuring a secure, stable, and reliable digital environment.

This is a hands-on technical role with significant scope to influence stability, security, and service quality across our systems digital environment.

This position works across two partner organisations—Tū Ora Compass Health and Health Hawke’s Bay—supporting operational and service delivery needs, contributing to seamless integration, and helping deliver high quality outcomes for the communities we serve.

Ngā pūkenga me ngā wheako | Skills and Experience

We’re looking for a skilled and motivated Senior Systems Engineer who can demonstrate:

• A relevant tertiary qualification (e.g., Computer Science) and/or Microsoft certification. An ITIL qualification would be a bonus!
• 5+ years' experience working with Microsoft/Office 365, Azure, and network/cloud implementation and management. Experience supporting cloud hosted telephony platforms an advantage.
• Proven experience engaging with software vendors and handling Level 3 service tickets.
• A track record of delivering high quality work within operational timeframes
• Strong analytical, conceptual, and problem-solving skills
• A commitment to maintaining a clean, simple, and highly secure system architecture
• The ability to effectively juggle multiple tasks and priorities
• Confidence and professionalism when engaging with challenging and diverse customers
• Excellent communication, time management, and teamwork skills
• Advanced troubleshooting abilities and a methodical approach to resolving complex technical issues
• A high degree of autonomy, with the ability to lead and contribute to projects within the team
• A full New Zealand driver's licence
• You will either have a sound knowledge of Te Tiriti o Waitangi and be an advocate of our organisations' strategy or have a commitment to growing your skills in these areas

We welcome applications from all suitably qualified candidates.

We strive to have a diverse workforce. We encourage applications from people of all backgrounds and experiences, including, Māori, Pacific people, people with disabilities, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people of all ages.

We believe in building an inclusive workforce that sees human difference as a strength and supports our vision for an inclusive Aotearoa.

Ngā Paearu | The box-ticking stuff

• Only applicants with the right to work in New Zealand should apply for this role
• Applicants will be required to complete a Criminal Conviction Check

Tonoa mai | How to apply

Hit the “apply now” button or for a confidential conversation or for a position description, contact HR@tuora.org.nz. For further information about Tu Ora Compass or Health Hawkes Bay, please follow us on Facebook or view our website.

The closing date for applications is 10pm Sunday 26 March 2026.

We may contact candidates as applications are received therefore the role may close early, so please apply without delay.