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TV/Radio Data Production Specialist (24/7 shifts) at NielsenIQ (Sofia) · CodeHub Jobs

Job description

Job Description

Global Service Center Media Measurement (GSC MM) is an operations department located in Sofia – a global centralized Hub working closely with all NIQ Media local and global teams, including Ops, Tech, Product and Commercial. The department provides a wide range of operations services, including data and systems quality control, panel helpdesk support, data processing and delivery, data analytics, but also data science and automation support.

TV/Radio Data Production Specialists are members of the Hub Currency Operations Team which supports TV/Radio Audience Measurement (TAM/RAM) operations in multiple countries. This team is working on 24/7 shifts rotation and is responsible for various regular tasks, including systems monitoring and incident response, data quality control and processing, data reporting, etc. The team collaborates closely with every local country operations team, escalating issues to the global Tech support and engineering teams, as well as to various data center operators.

Key Responsibilities

Work on 24/7 shifts rotation on monitoring of data processing and systems status
Monitoring of TV and Radio sound sampling servers – multiple channels, different per country
Participate in the on-call support during shifts – automated alarms reaction and reporting
Work on regular data quality checks (e.g. ratings per channel) and status reporting
Notify and support the local country operations teams when issues are observed
Notify global Tech support and engineering teams, or data center operators when needed
Develop expertise in the local media channels situation and broadcast behavior
Support documenting of work procedures and best practices
Assist in optimizations of work processes
Assist in ad-hoc analysis and reporting when needed

Skills, knowledge and experience required

Minimum 2 years of relevant work experience
Good general IT and MS Windows user skills
Good data management skills (e.g. MS Excel)
Solid written and verbal communication skills in English
Analytical skills and attention to details attitude
Ability to convey technical information effectively
Eager to gain more technical knowledge
Knowledge in data query tools (e.g. SQL, Python) is considered as advantage

We offer:

Food vouchers € 62
Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, еxpenses for medications and medical products
Life Insurance
Multisport card (self-funded by the employee)
A Hybrid model of working: 3 days of the week you work from home (home office), 2 days from the office.
Additional paid leave of 3 days in case of no overdue leave days from previous year
Free access to LinkedIn Learning platform

In addition:

Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us!
Stable employment in a dynamic and international environment with an established position on the market.
Volunteer time off (Global Volunteer Day)
Free Employee Assistance Program (EAP) – confidential counselling for emotional well-being
Office located close to the city center, easily accessible by public transportation

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion