Bilingual (English-Chinese) Voter Outreach Clerk – San Francisco Department of Elections (1404 Clerk)

Company Description

Department Background

The mission of the Department of Elections (Department) is to provide equitable access to voting and election-related services and to conduct free, fair, and functional elections for the City and County of San Francisco. Department staff work year-round to ensure that every eligible San Franciscan has easy access to safe, barrier-free registration and voting options. The Department also works continuously to improve its elections programs with the goal of making them ever more efficient and responsive to the needs of San Francisco voters.

The Department strives to cultivate a workplace environment in which employees of all racial and ethnic backgrounds feel respected, valued, and supported in providing the fairest and most effective services possible to San Francisco residents. The Department is committed to maintaining an inclusive workplace and to providing the training and resources necessary for all employees to succeed in delivering equitable services to city residents.

The Department is committed to reaching job seekers of all backgrounds. Everyone, including job seekers from underrepresented communities, is strongly encouraged to apply.

Job Description

Position Description

In preparation for the June 2, 2026, Statewide Direct Primary Election, the Department is seeking applications for two seasonal bilingual (English-Chinese) clerk positions in the Voter Outreach unit.

The ideal candidate will have a strong work ethic and a high level of integrity, interacting well with community groups, outside agencies, and diverse populations, including residents experiencing homelessness, individuals involved with criminal justice, immigrants, and new citizens. The persons in these positions will be able to present information in both Chinese and English in a clear and engaging manner to a variety of audiences and to draft professional written correspondence. The ideal candidate will have community outreach experience, be familiar with San Francisco neighborhoods, and know how to use common computer programs such as Microsoft Suite and Adobe Acrobat.

In addition to the range of duties assigned to the 1404 job code, https://careers.sf.gov/classifications/?classCode=1404&setId=COMMN, the persons in these positions will have the following essential duties and responsibilities:

1. Schedule and conduct presentations at community events throughout San Francisco.
2. Plan events and be responsible for logistics and provide election information at resource tables at community events throughout San Francisco in English and Chinese.
3. Work to strengthen the Department’s relationship with existing community partners.
4. Identify new partner organizations and media serving San Francisco residents, and residents of vulnerable and hard-to-reach communities.
5. Present organized data in a clear and understandable manner, both in written reports and through visual aids, and analyze data and metrics related to outreach efforts.
6. Provide election information in English and Chinese, in a courteous and professional manner that is free of personal opinion, to customers visiting the office, through e-mail, and over the phone, while using several applications simultaneously.
7. Assist in the Election Center Phone Banks during Election Day, as needed, as well as in post-election tasks after Election Day.
8. Assist the public over the phone in a phone bank setting.
9. Assist in the Ballot Delivery Program, as needed.
10. Provide general clerical support and assist with other tasks, as needed.

These positions require a valid California Driver’s License to be able to drive to various outreach events. The persons in these positions must be proficient in English and Chinese and able to move and lift up to 40 pounds of outreach supplies and equipment.

Position Schedule and Hours

These are seasonal positions, with the start date contingent upon completion of the hiring process. The Department is looking to have the persons in these positions start on April 13, 2026 or earlier, and assignment will run until a week after Election Day, June 2, 2026. Actual start and end dates will be determined by the operational needs of the Department.

Although most work is expected to be completed during normal workday hours, 8 a.m.-5 p.m., Monday through Friday, the persons in these positions must be available to work overtime both during the week and on weekends as necessary. Overtime hours will be paid at 1.5 the hourly rate.

This is a temporary exempt as-needed position. Temporary exempt as-needed employees who have worked more than 1040 hours in any consecutive 12-month period, and whose normal work week at the time of inclusion in the system is not less than 20 hours are eligible for health coverage and retirement benefits. For more information on the City and County of San Francisco benefit policies, refer to the Department of Human Resources website at https://careers.sf.gov/benefits/.

Position Salary: $31.5375 to $38.3375 hourly

$65,598 to $79,742 annually

Qualifications

Minimum Qualifications

One (1) year of clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact, and processing of incoming and outgoing mail.

Substitution:  Completion of an approved City and County of San Francisco Clerical Administrative Training program, or completion of a clerical training program (240 hours), or 15 semester units (or equivalent quarter units) of coursework from an accredited college or university may substitute for up to 6 months of required experience.

Desirable Qualifications

1. Knowledge of or proficiency in American Sign Language (ASL).
2. Experience in community outreach and public engagement, especially with diverse or underserved populations.
3. Event coordination and public presentation skills, including organizing outreach events and delivering informational presentations.
4. Proficiency in common office software, including Microsoft Office Suite and Adobe Acrobat, with the ability to organize and present data effectively.

How to Apply

In addition to the standard City and County employment application, applicants must submit a resume and a cover letter in order to be considered. Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Additional Requirement: These positions require a valid California driver’s license and a clean DMV record. Successful candidates will be required to show their valid CA driver’s license and provide a copy of their latest DMV record before an offer can be made.

To be considered for these positions, applications must be received by 5:00 p.m. March 26, 2026.

If you have any questions regarding this recruitment or application process, please contact the Elections Hiring Team at elections.careers@sfgov.org.

Additional Information

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Carol Isen - Human Resources Director

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.