EntryFull TimeENAsia/Pacific
We are an end to end web solution services company who believe that if our clients can envision their goal, we can make their vision a reality through the web portals we design. It is our earnest endeavor to offer practical solutions with the aid of the latest technology to ensure optimal results for the sustainability of our client’s business and fulfilling its objectives. We deliver an array of services including website designing, mobile application development, graphic designing, end to end content writing, internet marketing, and social media management to name a few.
Hiring for Customer Support Role ( fulltime)
Job Location : West Mardepally , Secunderabad
Timings : 10 to 7pm ( Mon to Saturday)
Work from Office Only
Jd :
Handling Leads from
Whatsapp, Emails & Call
1. Call them / make the job posted in App
2. See a SP is assigned
3. maintain the data and status
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Handling Requests From Clients in Admin portal
1. look in Support Messages
2. Look into payout requests
3. On SP requirement coordinate with Recruitment Team
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Handling Clients Issues
Help them is using App
Help them if any SP discontinued by adding new
Handle Refund issues
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Handling Service providers
Look into Payouts
Look into SP verifications (police etc)
Regards
Mounika HR
