GameSense Advisor, Casino Dene
ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.
ABOUT POLICY & PUBLIC AFFAIRS
The Policy & Public Affairs Division supports AGLC’s strategic directions, business priorities and communications. It is responsible for developing Board policy as well as oversees all government relations, media communications, issue management, corporate and social responsibility, FOIP, and strategic communications.
ABOUT THE POSITION
GameSense Advisor, Casino Dene
Job Req: 1122
Location: Casino Dene (Cold Lake Area)
Division/Branch: Policy & Public Affairs / Social Responsibility
Classification: Information Officer 1
Status: Permanent - FT
Salary: $55,259.70 - $71,144.69
Reports to: Aaron MacDonald
Closing Date: March 29, 2026
Are you a passionate, engaging individual who is looking to make a difference? If so, then we have a permanent full-time position for you with our GameSense team! As a GameSense Advisor (GSA) you would be located on the gaming floor within Casino Dene to encourage safer play and make appropriate referrals as necessary.
You will focus on building and maintaining positive relationships with casino management and staff to support AGLC’s social responsibility mandate within the private operator gaming industry. You will also be responsible for fostering positive relationships with patrons and providing information and education to players to foster healthy gambling choices.
In this role, you will require strong communication and facilitation skills to provide information and responsible gambling program instruction in a gaming venue to adults with a variety of educational, linguistic and cultural backgrounds. In addition, you will need to be able to work with a high level of sensitivity and confidentiality to be able to support players in making healthy gambling choices.
You will be working on the gaming floor in a casino environment requiring you to be highly independent in scheduling your daily activities and balancing program administrative duties and deadlines while maintaining availability in your customer service role. Suicide Awareness is required for this position as you will be working with patrons and staff in gaming venues who may be experiencing effects of problem gambling and may need support and referral to the appropriate supports.
Typical days and hours:
Please note this position is located in Casino Dene and the Cold Lake Area. Potential exposure to smoking environments in some gaming facilities.
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