At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives.
What We’re Looking For:
The Curriculum Management Director is the primary Learning team liaison and relationship owner with external academic partner leadership for their assigned portfolio of curricula and learning products across 2U’s university and industry partners. The Curriculum Management Director is a main external point of contact for our content implementation vendor.
The Curriculum Management Director oversees a portfolio of programs/products through each stage of the life cycle, ensuring each curriculum and/or product is developed according to defined requirements. They lead curricular planning and investment management for each program/product, as well as data-driven evaluation and continuous improvement efforts, providing strategic direction and support for the partner, the program, and the curriculum/product, in alignment with 2U business priorities and target investment. They may also engage in leading early curricular planning with prospective partners during the pre-contract phase.
To do so successfully will require the ability to
- Establish new and grow existing relationships with external academic partner leadership, Learning teams, 2U Program Leadership team, internal stakeholders, and our content vendors.
- Impact and influence members of Learning Operations team to deliver high quality curriculum and products on budget, on time and meeting all program/program requirements
- Understand budgets, financial data, forecasting; implementing financial management processes and tools, as needed
- Thrive in an atmosphere of continuous change, while focusing on priorities, and constantly driving toward solutions
- Demonstrate sound judgment and be comfortable with independent decision-making;
- Manage multiple competing priorities
- Manage and prioritize concurrent projects and tasks with conflicting deadlines and resource demands to ensure timely, high-quality completion across all responsibilities.
- Collaborate effectively with other members of the Curriculum Management team as needed to achieve goals
Responsibilities Include, But Are Not Limited To:
1. Curriculum Planning & Investment Management
- Ensure adherence to target budget for contracted curriculum build; communicate curriculum budgets and course level profiles/ targets to internal Learning teams.
- Track budgets using monthly financial data. Identify and escalate risks to target investment; recommend and drive implementation of solutions to remediate, as needed.
- Gather, define, and disseminate curricular requirements (accreditation, regulatory, institutional, program-specific.) Effectively communicate requirements to Learning teams to ensure all courses are developed to the highest standard of quality and meet agreed-upon requirements.
- For new programs, in partnership with external academic program leadership, develop and oversee plan for initial curriculum build considering all factors such as paths of study, faculty availability, etc.
- Develop biannual strategic curricular plans for each assigned program to support business objectives, meet program priorities, and drive improvements within established investment parameters.
- Maintain quality of curriculum to meet program requirements and student needs via data-driven revisions and product enhancements.
- Prioritize, scope, and submit requests for ongoing course revisions and product enhancements in alignment with investment guidance, partner needs, product requirements, and business strategy.
- Provide known and projected course development & continuous improvement work to inform Learning teams and content implementation vendor resourcing.
- Ensure accurate program and course data is entered and maintained in internal systems; maintain clear and precise records of program requirements, curriculum structure, course information, school leadership and faculty details.
- Contribute program-specific curricular knowledge to support existing partner growth and development of new products that repurpose existing content.
- As assigned, lead pre-contract Academic Deep Dive curricular planning; gather requirements to inform budget and define critical pathway to product launch.
2. External and Internal Stakeholder Management
- Develop and maintain successful relationships with external academic leadership for assigned 2U programs, through regular, clear communication of expectations, progress, and swift issue resolution - through all stages of the partnership.
- Collaborate with external leadership and Learning Strategy to define curriculum brand identity.
- Influence alignment between academic leadership and their designated faculty; leverage internal Learning team stakeholders and content implementation vendor to align, as needed
- Develop and maintain successful relationships with key members of the Learning teams, 2U Program Leadership Teams, and other key internal stakeholders, as required for each assigned program.
- Internal point of contact and representative of Learning for each assigned program; advocate and representative for curricular and partner academic needs in the Program Leadership Team.
- Leverage external relationships to support existing partner growth and development of new products.
- As assigned, in the pre-contract phase set expectations of Learning team services and collaboration, and foster trust with prospective partners.
3. Strategic Initiatives
As workload permits, and at their manager’s direction, contribute to strategic initiatives to support team goals and business priorities. Examples may include:
- Contribute to onboarding and training of new Curriculum Management Directors.
- Represent Curriculum Management in cross-functional task forces
- Collaborate on initiatives to develop team-wide best practices and standards
- Create opportunities to evaluate and improve collaborations with internal stakeholders
- Identify trends in emerging curricular needs to report to senior management
Things That Should Be In Your Background:
Education and Experience (required):
- Bachelor’s degree required
- 8+ years demonstrated success in client-facing account management role in the education field.
- 1+ years experience in curriculum management or learning operations.
- Experience developing or leading online learning initiatives in a business and/or academic setting.
- Ability to drive performance and accountability without positional authority.
- Demonstrated excellence in driving solutions and managing competing priorities in a fast-paced, rapidly-evolving environment.
- Strong negotiator who can balance and prioritize partner requirements against budgetary and functional constraints.
- Familiarity with forecasting and budget management.
- Excellent organizational and multitasking skills with superior attention to detail and demonstrated problem-solving success.
- Excellence in spoken and written communications, especially customer-facing presentation skills.
- Technical competency in GSuite, demonstrated ability to learn new technologies and/or systems.
- Familiarity with OPM and online education markets, both business and academic settings.
Preferred Education and Experience:
- Advanced degree or related course work, or equivalent professional experience.
- Experience working directly with academic administration and/or leadership (e.g. Deans or Provosts).
- Product management or development responsibility for digital products or services; defining, communicating, and driving fulfillment of product requirements.
- Familiarity with learning design, online learning platforms and technologies, and development of digital content.
- Experience in managing P&L and budgets.
- Experience in OPM and online education market, in either a business or academic setting, including international markets.
Other Attributes That Will Help You In This Role:
- Travel estimated to be 10-15%, may include international travel
While this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.
Benefits & Culture
Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference.
We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include:
- Medical, dental, and vision coverage
- Life insurance, disability, and 401(k) employer match
- Free snacks and drinks in-office
- Generous paid holidays and leave policies, including unlimited PTO
- Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
The anticipated base salary range for this role is ($115,000 -$125,000), with potential bonus eligibility. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.
2U Diversity and Inclusion Statement
At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.
2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.
About 2U
2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.
The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.
