Community Manager – Day Program

Community Manager – Day Program

McCall is looking for an experienced and values-driven Community Manager to lead, inspire and elevate our centre-based and community programs across (minimum 4 sites).

If you’re ready to combine leadership, compliance, creativity and culture-building into one impactful role… this role may be for you!

Join McCall — Where Passion Meets Purpose

McCall is a proud not-for-profit organisation supporting people with disability to live with independence, dignity and joy. Since the 1950s, we’ve been making a real difference — and today, our Day Programs continue to grow as vibrant, inclusive spaces where people build skills, confidence, friendships and community connection.

You’ll be the Manager behind our Community Programs leading a team of Practice Leads, championing programming and active support and ensuring that every service we deliver is safe, high‑quality and truly person‑centred.

On any given day, you might be:

• Driving innovative program design that empowers people with disability to build skills, independence and connection.
• Coaching and developing Practice Leads to be their best.
• Embedding an awesome culture of quality, curiosity, collaboration and creativity.
• Keeping your finger on the pulse of the NDIS landscape and leading best‑practice across all community programs.
• Building relationships with participants, families, stakeholders and the wider sector.
• Keeping things running like a well‑oiled machine — budgets, compliance, KPIs, risk, reporting… you know the drill!

ESSENTIAL CRITERIA

You bring:

• Relevant qualification in a Human Services discipline or 10+ years sector experience
• Minimum 5 years’ experience managing leaders across community/disability programs (e.g., Rec, Day Programs, SLES, Community Facilities)
• Expert knowledge of the NDIS funding model, processes and Price Guide
• In‑depth understanding of disability sector legislation, standards, quality & safeguarding
• Experience with Active Supports and Co‑Design principles
• Strong capability in risk management at both participant and service level
• Experience approving Behaviour Support Plans including those with restrictive practices
• Current Driver’s Licence, First Aid, NDIS Worker Screening

CULTURE AND BENEFITS

At McCall we will offer you rewarding experiences to support us in our vision to be a leader of a community focused on ability. We can further offer:

- Access to salary packaging, which can add up to $15,900 in tax-free pay per year. - An Employee Assistance Program, a free and confidential counselling service. - A supportive team culture that is values driven in a growing organisation. - Continuous career path planning and development

HOW TO APPLY

If you are interested in joining McCall, please provide the following:

1.   Cover Letter: The cover letter must outline why you are interested in joining the McCall team.

2.   Resume: which clearly outlines any work experience and qualifications you have that would contribute to your success in this role.

FURTHER ENQUIRIES

If you have further enquiries regarding the position, please contact Surbhi Bordia- People and Culture officer at 0438 213 328

McCall is an equal opportunity employer and encourages individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Cultural and Linguistic Diverse, the LGBTIQ+ communities and those living with a disability to come and work with us. We aim to provide inclusive and non-discriminatory work environment.