Account Director - Digital

The Agency

MRM is a leading marketing agency. Through a strong foundation in strategy, data science, technology and creativity, MRM helps transform businesses by helping brands grow meaningful relationships with people.

The agency was named a “Best Workplaces for Innovators” by Fast Company, B2B Agency of the Year from the Association of National Advertisers (ANA), a four-years-and-counting run as Gartner “Leader” in Global Marketing Agencies Magic Quadrant from 2017-2020

MRM is part of the Interpublic Group (NYSE: IPG) and a top agency in the McCann Worldgroup network, with 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific.

 

The Role

·       Lead multiple fast-paced clients, managing relationships across MRM service offerings:

o   Digital

o   Social

o   Technology (Web, App, MarTech)

o   CRM

o   Data & Analytics

o   Creative & Strategy

·       Drive planning decisions to support marketing objectives for the client.

·       Be a champion for our client brands and continually strives to find innovative solutions that builds the brand awareness and equity.

·       Provide expertise and leadership.

·       Lead and develop annual Account Plans and create clear accountability measures that ensure success.

·       Effectively motivate, lead and train a team, to support growth and delivery for the client.

·       Align and collaborate with all agency partners (both in and out of network).

• Liaise with all internal and external stakeholders working closely to ensure teams are briefed and the project is delivered on time and on budget.
• Lead new business opportunities / pitches and contribute to agency revenue generation.

 

The Proof

• Senior experience running web and app projects for clients within a digital marketing environment.
• Technically minded and capable of articulating potentially complex technology solutions to our clients.
• Account Director experience across global clients.

• Thorough understanding of agency project process, across briefing through delivery ensuring jobs are managed well financially and are efficiently using resources to meet client needs.
• Capable of seeking out account growth and new business opportunities.

 

The Person

·       A solid knowledge of Agency working processes.

·       Smart technology thinking – able to work with the team to form solutions to client challenges.

·       Confident and clear – able to deliver thinking to clients as well as team.

·       Ability to handle client expectations for tight deadlines, with an exceptional eye for detail.

·       Ability to flawlessly manage multiple projects with effective ease.

·       Strong interpersonal skills and be a team player working across a range of clients and teams (creative, tech, analytics).

·       A passion for communication and a keen learner, eager to grow.

·       Focused on staying up to date with digital trends delivering insights back into the team and for clients.

·       Accountable for his/her actions with a desire to grow with the organization.