Your next opportunity awaits - Hyundai Santa Monica is seeking a dynamic and high-performing Service Manager to join our expanding team and contribute to the LAcarGUY legacy! This is a rare opportunity to lead an established, high-functioning department to an even higher level of performance.
If you are a dedicated, results-driven professional with a passion for customer satisfaction and automotive excellence, we invite you to apply. Join us today and accelerate your career with LAcarGUY!
Local Candidates Only: We are seeking candidates who currently live within a reasonable commuting distance of Santa Monica and have prior Service Manager experience in an automotive dealership. Applicants who are out of state or outside the local area will not be considered.
Responsibilities
The Service Manager oversees the efficient operation of the dealership's service department, focusing on customer satisfaction. They manage departmental productivity, costs, client retention, employee relations, sales goals, and service records. The role includes ensuring customer experiences meet or exceed the manufacturer's satisfaction index, improving customer satisfaction, building relationships, fostering a positive work environment, and managing department assets.
- Lead teams to deliver exceptional customer experiences
- Strong communication and customer service skills
- Skilled in service department operations and financial management
- Proven high CSI performance
- Excellent leadership, organizational, and interpersonal skills
Qualifications
- Required: 3+ years of Service Manager experience in an automotive dealership, import brands preferred
- Required: Must live within a reasonable commuting distance of Santa Monica. Applicants who are out of state or outside the local area will not be considered.
- Track record of long-term commitment in previous roles
- Experience with CDK is a plus.
- Valid driver's license and acceptable driving record.
Compensation
- The estimated annual earnings for this position are $132,000.00 - $200,000.00 after factoring in all forms of compensation including salary, commissions, bonuses, etc.
- Employees in this position will receive a base salary of approximately $6,000.00 per month, plus commissions and bonuses based on performance.
Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.
Benefits
- Medical, Dental and Vision Plans
- Short and Long-Term Disability
- Paid Holidays & Paid Time Off
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Assistance Plan
- Paid Training
Hiring Requirements
- 18 years or older required
- All potential employees must pass pre-employment testing including a background check and drug screen
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