OVERVIEW OF THE UNIVERSITY Washington Adventist University (WAU) is a Christ-centered institution of higher education that supports a culture of excellence where all feel valued. Nestled in a desirable residential community in Takoma Park, Maryland, WAU offers its faculty and staff an environment where professional expertise is valued and lasting connections between co-workers are formed as we work together to ensure the success of our students. Regardless of title, every employee supports WAU’s vision of producing graduates who bring moral leadership and competence to their communities.
PRIMARY DUTIES
Welcome department visitors by providing University related materials.
Performs data entry for all incoming admission related documents (transcripts, ACT scores, address changes, name corrections, etc.)
Prepares mailings and letters to prospective students inquiring about the University.
Responds to prospective students' inquiries enrollment inquiries via e-mail.
Assists Admission staff in document management and inventory.
Assist with troubleshooting incoming students’ residency issues
Assist with training and development of current and new Admissions student professionals.
Serves as a complete support for the Admissions Recruiters in fulfilling their quotas.
Front Desk support: answers phones; can answer basic admissions questions;
Manages the Campus Tours Office & is responsible for providing all campus tours to prospect and their families. Looks for ongoing ways to improve the Campus Tour experience.
Transcripts/admissions paperwork, as needed.
Keep the admissions team updated on key information or changes around campus.
Manage Student Workers, if applicable.
Create Admissions FAQs
Performs other related duties as assigned.
QUALIFICATIONS
Broad base knowledge of the Washington Adventist University required.
Minimum of one year of office experience.
Excellent customer service skills.
Ability to maintain a high level of confidentiality.
Excellent oral and written communication skills.
Strong organizational and problem-solving skills.
Ability to multitask.
Detailed orientated.
Ability to work well with minimal supervision
Knowledge of Microsoft Office Suite
LEGAL AND COMPLIANCE NOTICES Washington Adventist University is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, marital status, veteran status, genetic information, or disability in employment or in the provision of services. WAU complies with all applicable federal and state laws, including the Maryland Fair Employment Practices Act.
If you require a reasonable accommodation for any part of the application or hiring process due to a disability, please contact the Office of Human Resources.
Washington Adventist University provides reasonable accommodations in accordance with the Americans
with Disabilities Act and Maryland law. As a religiously affiliated institution, Washington Adventist University exercises its constitutional and statutory rights to give preference in employment to members of the Seventh-day Adventist Church and reserves the right to claim exemption from certain provisions of Title IX and Title VII where they conflict with the university’s religious beliefs and values.
