Office Support Manager, Facilities & Corporate Services, Colombo

Fitch Group is currently seeking a Office Support Manager based out of our Colombo office. Candidate with immediately availability preferred.

 

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. 

 

At Fitch Group, the combined power of our global perspectives is what differentiates us. It is the strength of our business. It comes from people around the world in a shared pursuit: to equal something greater than they could ever accomplish alone. Every team member is essential to our business and every perspective is critical for our success. Develop yourself in a culture that values flexibility, expects your opinion and trusts your decisions. Together we evolve and so will you, in an environment that asks you to challenge yourself – and us.

 

How You’ll Make an Impact:

• Manage day-to-day office operations, facilities (includes reception duties), and security systems.
• Liaise with building management, landlords, and vendors for maintenance, lease renewals, and relocations.
• Manage office budgets, monitor expenses, and support annual budgeting processes.
• Assist Finance/BRM with issuer invoicing process
• Coordinate vendor contracts and ensure timely invoice processing.
• Act as local HR contact: maintain employee records, assist with recruitment, onboarding, payroll, and benefits administration.
• Support IT coordination and compliance tasks.
• Organize office events and assist with senior management visits.
• Ensure adherence to company policies and health & safety standards.
• Coordinate with Company Secretaries, Board of Directors, Legal and Finance regarding Board Meetings, documentation, compiling the annual report and liaising AGM formalities

 

You May be a Good Fit if:

• Qualification in Business Administration, Operations Management, or related field.
• Minimum 5 years of experience in office administration, facilities management, or operations.
• Strong knowledge of budgeting, vendor management, and compliance.
• Proficiency in MS Office Suite; experience with SAP or similar systems is a plus.

 

What Would Make You Stand Out:

• Fluency in written and spoken English.
• Ability to manage multiple priorities and work independently.
• Strong problem-solving skills and attention to detail.
• Experience in HR processes and payroll coordination.

 

Why Choose Fitch: 

• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

 

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

 

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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