Account Support Representative

Company Description

We bring together the best of the best: the pioneering process automation, real-time control and IoT technologies of Rockwell Automation, combined with the unmatched measurement and instrument, software and analytics capabilities of Schlumberger.  Sensia is further strengthened by the oil and gas domain expertise and artificial lift experience shared by Rockwell Automation and Schlumberger. The result is Sensia – the leading automation specialist in oil and gas production, transportation and processing with a team of more than 1,000 experts serving customers globally in more than 80 countries. As the first fully integrated oilfield automation solutions provider, Sensia makes the production, transportation and processing of oil and gas simpler, safer, more secure, more productive and better understood from end to end. Now every oil and gas company can experience the advantages of industrial-scale digitalization and seamless automation, enabling each asset to operate more productively and more profitably.

Job Description

We are seeking a detail-oriented and proactive individual to take charge of customer payment collection, registration follow-ups, and regulatory compliance. This role is crucial to ensuring our financial processes run smoothly and that our operations adhere to all local legal requirements.

Key Responsibilities:

• Oversee the timely collection of payments from customers while maintaining positive client relationships.
• Monitor and follow up on registration processes to ensure timely completion and accuracy.
• Maintain up-to-date knowledge of local regulations and ensure company activities are in full compliance.
• Prepare and maintain accurate financial and administrative records related to collections and registration.
• Collaborate with finance and operations teams to streamline compliance procedures and improve efficiency.
• Escalate issues to management, when necessary, particularly in cases of delayed payments or regulatory

Interpersonal Skills

• Clear communication
• Arabic is mandatory
• Active listening and understanding of the business needs and requirements
• Team collaboration internally and externally
• Problem solving
• Attention to detail
• Data and record management
• Compliance and Policy Adherence
• Relationship building with the employees and customers

Qualifications

• UAE National
• Degree in Finance
• Arabic language is mandatory
• 2-3 years of relevant experience required  
• Microsoft 365 skills are essential
• Proven experience in collections, compliance, or administrative coordination.