Stitch is the global leader in helping brands drive CRM performance through Braze and Databricks. We work with Fortune 1000 brands to design and execute martech-driven solutions and lifecycle marketing strategies that drive meaningful outcomes—producing award-winning work for brands like Taco Bell and e.l.f. cosmetics. Our fast-growing team spans the US, UK, and Canada.
We’re actively building the best customer relationship marketing (CRM) consultancy in the world. Not the biggest—the best. We’re looking for teammates who are energized by this challenge.
Who You Are
First and foremost, you’re motivated by impact. To be the best CRM consultancy in the world, we have to be motivated by performance—both in how our work drives outcomes for our customers, and for how our work drives outcomes for Stitch.
This means you’re not content with the status quo. You’re always looking towards what’s next and seeking opportunities to grow yourself, grow our customers, and grow Stitch. You have relentless standards and uphold them unapologetically. You move nimbly, take ownership, drive things forward, and make the people around you better. If this sounds like you, you will thrive here.
The Role
As a Technical Architect — Databricks, you’ll play a pivotal role in scaling Stitch’s Databricks consulting practice. You’ll own end-to-end Lakehouse architecture, from Braze and Segment integrations to AI-driven customer 360 solutions, combining deep technical expertise with the agility of a high-growth consultancy. You’ll be instrumental in shaping how Stitch delivers Databricks solutions and building something that didn’t exist here before.
To thrive in this role, you’ll need to be as comfortable presenting architecture recommendations to senior client stakeholders as you are writing PySpark. You bring a strong point of view, a curiosity-first approach to client problems, and the drive to make a real impact.
What You’ll Do
- Lead and drive client working sessions focused on data architecture and data mapping, bringing clarity and direction to complex discussions with senior stakeholders.
- Design and own end-to-end Databricks Lakehouse architecture for marketing data ingestion, transformation, storage, and consumption—leveraging Unity Catalog, Delta Lake, Delta Live Tables, and Databricks SQL Warehouse.
- Design integrations between Databricks and martech platforms (Braze, Segment, CDPs) to enable customer 360 views, churn prediction, media mix modeling, dynamic pricing, and lifetime value analysis.
- Design and implement robust data models—including medallion architecture, Star Schema, and Data Vault—optimized for marketing analytics workloads.
- Enable marketers to query data conversationally and generate actionable insights without SQL through Databricks Genie and AI-powered analytics.
- Support the design and implementation of AI agents using Agent Bricks and the Mosaic AI Agent Framework.
- Review and interpret technical capability maps and frameworks, connecting them to data architecture and design decisions.
- Architect data governance, security, and access control policies using Unity Catalog, including lineage tracking, audit logging, PII masking, and marketing data privacy compliance.
- Integrate Databricks workflows into CI/CD pipelines using Terraform, Git, and Azure DevOps; implement infrastructure-as-code and automated deployment for notebooks, jobs, and clusters.
- Partner with clients on roadmaps, POCs, and migrations; support pre-sales efforts with technical proposals, whiteboarding sessions, and project estimation.
- Manage your time to meet billable targets of 36+ hours per week.
- Travel up to 20% for client meetings, workshops, and onsite engagements.
How You Consult
At Stitch, every role is expected to operate as a trusted advisor whose expertise helps our clients with their business needs. As a Technical Architect, your credibility comes from deep technical depth combined with the ability to communicate clearly across technical and business audiences.
- Lead requirements, validation, and ideation sessions with technical and business stakeholders.
- Advise clients on data architecture and platform tradeoffs. Navigate ambiguity and translate between marketers and engineers.
- Build relationships with client technical leads. Become the architect they trust and request.
- Bring a strong point of view and recommendations—not just options. Anticipate what the client needs before they ask.
- Own outcomes on your technical workstream. Lead without being asked.
- Share feedback with peers regularly that makes all of us better.
What Success Looks Like
- Clients see you as a trusted data architecture advisor. You’re confident meeting with senior stakeholders and bringing a strong point of view around best practices and creative solutions.
- You show up to every meeting prepared and engaged. Every touchpoint—Slack, email, Zoom, or onsite—is an opportunity to add value. You’re responsive and work with a sense of urgency.
- You consistently meet deadlines. We’re a professional services business and our success depends on client satisfaction. Hitting your deadlines gives the Stitchers depending on your work enough runway to do theirs.
- You manage your weekly schedule intentionally to meet quarterly billable targets. You’ll be context-switching between deep technical work, client meetings, internal collaboration, certifications, and time-tracking—oftentimes across multiple clients at once. Staying organized is what makes it all feel manageable.
Who Your Team Will Be
Stitchers come with diverse backgrounds and experiences—but we are tied together by our Common Threads. These are the values that define our Stitchers:
Form Lasting Bonds — We’re a people business. We consistently show up for our team, our partners, and our clients in ways that build trust and champion others.
Seek Solutions — We aren’t order takers. We’re solution designers. We solve problems, move fast, deliver excellence, and drive results. We always have a point of view.
Don’t Settle — We don’t accept the way things have always been done. We think bigger, pursue growth, and find motivation in the discomfort that scares most people away.
Take the Lead — We forge our own path without waiting for permission. We push boundaries, lead our team and customers, and find the answer when one doesn’t exist yet.
What You’ll Get at Stitch
- The opportunity to work within multiple Fortune 1000 brands across the retail, media, gaming, quick-service, financial services, travel, and healthcare industries.
- Working alongside the most concentrated group of Braze experts in the world—backed by more Braze credentials and experience than any other company across the globe.
- The ability to feel your impact and shape how Stitch grows as we continue to scale through hypergrowth.
- The chance to learn new technologies (like Braze, Databricks, and AI) and grow faster than you ever have before.
- Of course, we offer competitive compensation, benefits, and growth opportunities, too.
Requirements
- 8+ years of experience in data engineering or data architecture.
- 3+ years of hands-on Databricks experience, including PySpark, SQL, and Scala.
- Proven experience integrating Databricks with Braze or similar martech platforms for marketing analytics (Salesforce, HubSpot, Responsys, Adobe).
- Deep expertise in Delta Lake, Unity Catalog, Delta Live Tables, structured streaming, and MLflow.
- Strong data modeling skills across medallion architecture, Star Schema, and Data Vault.
- Cloud platform experience across AWS, Azure, or GCP, with proficiency in IaC tooling such as Terraform and ARM templates.
- Track record of leading and mentoring engineering teams in consulting environments.
- Client-facing experience within an agency or consultancy required.
- Must be eligible to work in the United States or Canada without visa sponsorship, now or in the future.
Certifications
- Databricks Data Engineer Professional and/or Platform Architect accreditation (required or in progress).
- Braze certifications are a plus—we develop platform expertise internally.
Benefits
- Medical, dental, vision, and life insurance
- 401k with company match
- Flexible PTO policy
- Monthly tech stipend
- Paid parental leave
- In-person onboarding experience at our HQ in Indianapolis, Indiana
- Mental well-being support
