Risk Partnerships Commercial Manager

It’s an exciting time to join us! We’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.

Your mission is to design, source, and manage the Risk (KYC, AML, Fraud, and Payments) third-party partner landscape in collaboration with our Product leaders, that allows us to onboard players globally while remaining fully compliant with local regulations and international standards. You will turn "compliance costs" into a competitive commercial advantage. It is a strategic role that blends financial compliance with partnerships and business strategy.

What you will be doing : 

1. Strategic Partner Landscaping & Selection

• Market Intelligence: Map the global RegTech landscape to identify best-in-class providers for ID verification (OCR/Biometrics), Sanctions/PEP screening, and behavioral fraud detection.
• End-to-End RFPs: Lead the Request for Proposal (RFP) process—from gathering technical requirements from the internal teams to final partner selection.
• Gap Analysis: Constantly evaluate our current portfolio against new territory requirements to identify necessary new partners.

2. Commercial & Contract Management

• Negotiation: Drive hard-line negotiations on unit pricing, tiered volume discounts, implementation fees and terms such as SLAs and liabilites.
• Contract Lifecycle: Manage renewals and terminations, ensuring we are never locked in to underperforming tech.

3. Operational Excellence & Integration

• Performance Monitoring: Own the Partner performance engagement — ensuring tracking against KPIs such as KYC Pass Rates, False Positives, and API Latency.
• Workflow Design: Collaborate with Product and Partner to ensure continual optimisation and frictionless experience within the player journey.
• Troubleshooting: Act as the senior escalation point for partner service issues

4. Ongoing Partner Management

• Quarterly Business Reviews (QBRs): Hold partners accountable through rigorous QBRs, ensuring their roadmaps align with our growth strategy.

 

We are looking for someone who:

• Has at least 5 years in iGaming, Fintech, or Payments.
• Has the "Hybrid" Mindset: You can discuss API documentation with a Developer, unit economics with a CFO, and AML Policy with a MLRO.
• Has RFP Mastery: Proven experience running complex software tenders and scoring models.
• Has the Technical Familiarity: You know the difference between "Document Verification" and "Database Verification" and when to use each.
• Has Certifications : CAMS or ICA certificates are highly regarded.

 

 

 

About us

We are a global technology company dedicated to building the future of entertainment and fan-centric experiences.

With commercial markets in Brazil, Belgium, Poland, Romania, and Serbia, our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams.

Shaping the future of play

At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play.

Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities.

Global recognition and standards

The company’s long-term strategy is supported by world-class investors. In 2019, Blackstone, the world’s largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion.

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).