1. Developer Contract & Financial Coordination
- Review RFs, developer contracts, and payment schedules to match the commercial agreement with Supply.
- Validate custom clauses or “special terms” with Legal + Supply before contract generation.
- Cross-verify final agreements with internal checklists and legal readiness.
- Lead the signature cycle and ensure digital/physical traceability for all versions.
2. Contract Archiving & Audit Control
- Ensure timely scanning, digital archiving, and storage of all developer contracts.
- Maintain trackers for contract status: pending, signed, scanned, returned, missing.
- Proactively flag unreturned contracts or discrepancies for escalation.
- Prepare quarterly archive snapshots for internal audit & FRA traceability.
3. Financial Payment operations & reconciliation
Match developer cheques or invoice amounts against:
- The reservation form (RF)
- The payment plan stated in the signed developer contract
Reconcile the investor’s contractual payment plan with the developer’s schedule:
- Ensure monthly installments logged on the back office match the RF and contract schedule.
- Flag any timing or amount discrepancies to Finance and Supply.
Validate that investor payments collected via:
- Manual transfers or wallet top-ups
- ...match what was paid out to the developer for that unit.
Calculate and track:
- Net investor collection after fees (e.g. Payfort charges)
- Actual developer disbursements by Nawy
- Any underpayment or overpayment risk
- Total contractual obligation vs fulfilled
Maintain a monthly payment reconciliation tracker that compares:
- Investor-side obligations
- Developer-side collections
- Nawy-side internal logs (Finance/Backoffice)
Raise alerts on:
- Delayed developer cheques
- Investors defaulting vs developer exposure
- Mistaken payout amounts due to contract errors or entry mismatch
4. Exit Ops: Investor Exit Process Management
- Coordinate full exit flow from resale interest to final contract approval.
- Ensure contracts are updated and routed internally for re-signature and compliance checks.
- Liaise with Finance for settlement matching (buyer–seller payout correctness).
- Update trackers for resale completions, pending payouts, and investor satisfaction.
5. Broker & Partner Coordination
- Validate broker-submitted exit requests and resale documentation.
- Confirm buyer eligibility, document completeness, and verify investment capacity.
- Ensure accurate calculation and timely disbursement of broker commission payouts.
- Flag any inconsistencies between broker promises vs. actual contracts for legal visibility.
6. Lead Filtering & Market Scanning
- Scan pricing trends monthly (~200 units) across sources (Aqarmap, FB groups, etc).
- Analyze resale competitiveness and share insights with the Exit Team.
- Filter 200–300 monthly resale leads and route to qualified brokers or resale flow.
- Conduct mystery checks on brokers (~10–15/month) to assess lead handling quality.
