Description
We are looking for a skilled Information Technology / Audiovisual Technician to provide fast and professional technical assistance for audio/video systems, computer systems, and networking. The Information Technology / Audiovisual Technician must have solid technical knowledge, production experience, and be able to communicate effectively to the end user. They must also be customer-oriented and patient when dealing with difficult customers. The Information Technology / Audiovisual Technician will troubleshoot all audiovisual and information technology issues, including live PA, audio, video, software, hardware, and networking.
Essential Functions
- Ability to handle concurrent requests and multitask.
- Ability to professionally interact with all areas and levels of the company.
- Troubleshoot network issues, hardware issues, printer issues, and software issues for a variety of programs and operating systems.
- Receive calls for assistance from staff by phone, email or in person and to log, resolve, or distribute those calls to the appropriate staff members.
- Perform hands on updates, repairs, configuration, and end user training of corporate information technology equipment, to include Computers, Mobile Devices, Multi-Function Copiers, Telecommunication/Collaboration devices, and Audio/Visual technologies.
- Setup and operate the PA and lighting equipment for live events.
- Repair and maintain audio equipment.
- Perform installations involving mounting racks, amplifiers, speakers, and pulling speaker cables.
- Perform installations involving pulling and terminating CAT cable, as well as setting up and neatly installing electronic components.
Knowledge, Skills, and Abilities
- Ability to effectively communicate, both orally and written.
- Ability to multi-task and work well under pressure.
- Strong analytical and problem-solving skills.
- Excellent customer service and interpersonal skills.
- Excellent organizational and follow-up skills with strong attention to detail.
- Knowledge of Windows Operating Systems to include: Windows 7/8/10 and Server.
- Knowledge of the installation, configuration, and troubleshooting of PC hardware components.
- Knowledge of various Windows desktop/server applications such as Microsoft Office and Adobe Creative Suite.
- Knowledge of Google applications and G Suite administration.
- Familiarity with networking technologies, and network troubleshooting.
- Familiarity with supporting and troubleshooting mobile devices.
- Experience with systems administration, including system maintenance, workstation support, security services, and Active Directory.
- Experience with PC, Mac, and Linux operating systems, as well as, iOS and Android.
- Competence with Windows Server Administration.
- knowledge of live production.
- knowledge of audio and video equipment.
- Competence with hand and power tools.
- Competence with the installation of audio equipment and electronics.
Education and Experience:
- High school or equivalent (Required)
- Associate degree in Computer Science or a related field (preferred).
- Live Audio Production
- IT / AV: 2 years (Preferred)
Physical Demands:
- The ability to lift 50-75 pounds regularly.
- The ability to work outdoors in all seasons, even during inclement weather.
- The ability to climb ladders and work in high places.
Job Type: Part Time
- Pay: $21 to $24 Hourly based on experience
Schedule:
