Overview
At Fadata, we take pride in our ability to adapt quickly to the ever-changing needs of our market and customers. This means that you, too, should be ready to embrace change as circumstances evolve. If you're excited about a fast-paced, dynamic environment where strategy is set but flexibility to grow with the market remains, then hit the apply button.
We have a bold vision: to become the global standard for core software solutions in the insurance industry. Our aim is to achieve this by developing a truly cloud-native solution that can scale limitlessly—and we want you to be part of that journey.
Our values—Trust, Openness, Passion, Innovation, and Care—serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team.
Opportunity
The Fadata Global Account Management Director is having a global-minded mindset to expand existing relationships with Fadata insurance companies. The role is responsible for managing strategic partnerships that span multiple geographies and business lines (e.g., P&C, Life and health), acting as a trusted advisor and value creator at the executive level. The role combines deep industry expertise with commercial strategy and strong cross-cultural communication skills to drive account growth, solution adoption, and executive alignment.
The role is to establish long-term, profitable partnerships with clients through value realization based through our flagship INSIS core insurance platform and associated services.
Your responsibilities
Strategic Client Partnership- Build and maintain C-level and senior stakeholder relationships within existing Fadata clients.
- Serve as a strategic advisor, helping clients navigate challenges such as digital transformation, regulatory compliance, and modernization of legacy systems.
- Drive alignment between client business objectives and the value proposition of our products and services.
Account Planning & Growth Strategy- Build and expand the account management concept in Fadata
- Coach and manage the account management team plans and execution
- Own and execute multi-year account plans with the account management team focused on client success, retention, and revenue growth.
- Identify and lead strategic initiatives within accounts, including upgrade and expansion initiatives.
- Influence customer vision and decision-making through insights, thought leadership, and industry knowledge.
- Drive the pipeline development and close new business according to X/Up sales budget
Commercial & Contract Leadership- Lead complex negotiations including upgrade and expansion license and services contracts.
- Collaborate with legal, finance, and delivery teams to shape mutually beneficial commercial agreements.
- Maintain accountability for account profitability and forecasting.
Internal Alignment & Leadership- Serve as the internal voice of the customer, advocating for client priorities in product roadmaps and delivery execution.
- Coordinate across Sales, Customer Success, Product, and Professional Services to ensure a seamless client experience.
- Provide executive oversight on solution delivery, ensuring strategic goals are being met.
What you bring to the table
Key Competencies- Strategic Thinking: Ability to see the big picture and translate it into actionable plans.
- Executive Presence: Confidence and clarity in communicating with C-suite stakeholders.
- Consultative Selling: Skilled in identifying client needs and tailoring value propositions.
- Commercial Acumen: Understanding of profitability, pricing models, and contract structures.
- Leadership: Ability to influence cross-functional teams with and without direct authority.
Success Metrics- Revenue growth and account expansion
- Client satisfaction (CSAT)
- Account retention
Why you should join us
- Become part of a fast-growing insurance software vendor with multinational teams across Europe. Currently, we have offices in over 6 different countries, including Bulgaria (Sofia & Burgas), Germany (Munich), Denmark (Copenhagen), Spain (Madrid), Lima (Peru), Kuala Lumpur (Malaysia).
- Our diverse backgrounds has led to a collaborative and innovative work environment, where we value unique perspectives and experiences. At Fadata we are more than just coworkers - we are a team of professional and passionate individuals from over 20+ different countries.
- We have a flexible home office policy
- Receive a competitive remuneration package together with great opportunities for personal and professional growth.
- A positive company culture built around people's wellbeing.
- No meetings time when we can focus on our main tasks.
- Work in a dynamic environment with an exceptional team that is always ready to help.
- A half-day off the second Friday of the month, so you focus on passion projects, boost your creativity or spend time with your loved ones.
- Sea Camp – one week a year we go to the seaside in Bulgaria to work from our office facing the Black Sea and to have a nice time with the team
Join us and become part of a team that is changing the insurance industry through technology for the better.
