Senior Manager, Portfolio Analytics

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Senior Manager, Portfolio Analytics

The Senior Manager, Portfolio Analytics transforms data into strategic insight across the full customer credit lifecycle, from acquisition through account management and ongoing engagement. Responsible for ongoing performance monitoring and providing deep, forward-looking actionable insights that will help shape portfolio strategy by identifying emerging trends and opportunities.

How You’ll Make an Impact:

Performance Monitoring & Risk Management

• Lead the end-to-end monitoring framework for all unsecured lending products, delivering clear, actionable insights to senior business leaders
• Identify emerging risks, behavioural trends, customer needs, and operational signals across the customer journey

Strategic Insights & Thought Leadership

• Provide thought leadership on key topics such as the competitive landscape, market share, customer profile, macroeconomic trends, and product-specific performance
• Translate general business questions into analytic requirements and deliver meaningful insights and recommendations to solve business problems

Cross-Functional Partnership & Stakeholder Engagement

• Collaborate closely with Product, Marketing, Retail, and Digital to track, monitor, and optimize acquisition performance, including campaigns, offers, and the application and onboarding funnel
• Act as the main point of contact between the business and data teams to provide insights beyond what is requested and deliver data solutions that improve decision-making and operational efficiency

Analytics Enablement & Process Optimization

• Identify and improve inefficiencies or issues in current data processes and reports with a mindset of continuous improvement

What You Bring:

• Ability to understand and anticipate business needs and then independently execute
• The ability to effectively communicate analytically complex ideas into clear and concise insights and presentations
• Proven ability to lead projects, solve complex problems, and drive results in a fast-paced environment
• Exceptional analytical skills with proficiency in Excel, SQL, Google Analytics, and data visualization tools (e.g., Sigma, Tableau, etc.)
• Excellent problem solving and critical thinking skills with demonstrated ability to develop targeted data-driven insights in support of business objectives

Education + Experience

• Bachelor’s degree or higher in a quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics
• 7+ years of experience in the financial services industry
• Proven experience in high-exposure executive communication (written/verbal)
• Experience working in an analytical function (e.g. Financial Reporting and Analysis), or as a product manager; preferably in retail lending

Ready to apply your Portfolio Analytics expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 130,000 to C$ 185,000. 

 

 

About MFSG – Our Commitment to Responsible Innovation

At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.