Supply Chain Lead

Location: Lagos, Nigeria

Reporting to: Country Manager

Business Unit: Operations

Salary: Monthly gross 2000 – 3000 USD

1. Strategic Rationale for Hire

GreenBay’s growth in the household appliance and consumer durable segment requires disciplined operational infrastructure to protect margins, optimize working capital, and ensure delivery reliability.

Inventory misalignment, supplier inefficiency, and fulfilment inconsistency directly affect gross margin performance, cash flow stability, customer trust, and scalability. This role is financially material and critical to building a controlled, systems-driven supply chain architecture capable of supporting expansion across Lagos and beyond.

2. Business Context

GreenBay operates in a margin-sensitive retail and e-commerce environment involving high unit value inventory, shrinkage and damage exposure, supplier credit pressure, logistics bottlenecks, and demand variability.

The role is required to acquire and evaluate stock, reduce capital lock-in, improve stock turnover, strengthen supplier discipline, build warehouse governance, and stabilise last-mile execution.

3. Role Mandate

The Inventory, Procurement and Fulfilment Manager will own the full physical product lifecycle: Procurement → Inbound Logistics → Warehousing → Inventory Control → Order Fulfilment → Returns Management.

The mandate is to create operational predictability, margin protection, and scalable systems.

4. Key Accountabilities

• Procurement Leadership: Develop supplier sourcing strategy, negotiate pricing and credit terms, build supplier scorecards, and align procurement with financial planning.
• Inventory Governance: Implement forecasting systems, define reorder thresholds, conduct audits, reduce shrinkage, and improve turnover ratios.
• Warehousing Control: Establish receiving and dispatch protocols, optimise warehouse layout, maintain stock traceability, and manage warehouse teams.
• Fulfilment and Logistics: Improve pick-pack accuracy, manage logistics providers, reduce failed deliveries, and structure reverse logistics.
• Financial Protection: Monitor landed costs, protect gross margins, reduce stock ageing exposure, and optimise working capital.
  

5. Success Indicators (First 12 Months)

• Secure inventory during pilot
• Develop partnerships with suppliers
• Inventory accuracy above 98 percent.
• Reduction in stock-outs.
• Improved inventory turnover ratio.
• Shrinkage below industry tolerance levels.
• Improved supplier pricing and payment terms.
• Fulfilment accuracy above defined service levels.
• Reduced return loss percentage.
• Operational reporting dashboard implemented.

6. Ideal Candidate Profile

• Minimum 6 years in supply chain, inventory, or procurement leadership. Experience in appliance retail, electronics, or e-commerce preferred. Demonstrated Lagos-based operational management experience.
• Strong negotiation capability, financial literacy, forecasting experience, ERP familiarity, and warehouse design exposure.
• Structured, commercially sharp, data-driven, high integrity, and resistant to informal processes.
• Ideal candidates should come from Jumia, Konga

7. Organisational Impact

This role directly influences gross margin performance, working capital exposure, operational scalability, customer satisfaction, and internal control strength.

8. Compensation Framework (Guideline)

Competitive Lagos mid-senior supply chain salary with performance-linked bonus tied to inventory health and margin protection. Structured performance review cycle with potential long-term incentives subject to performance.

9. Recruitment Approach

Target candidates from structured retail or e-commerce operators. Use case-based operational assessments and financial scenario testing during evaluation.

10. Urgency Level

High priority. The role should be filled prior to major scaling of sales channels to avoid operational strain and margin erosion.