About Us
CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.
We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.
Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.
CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.
About the RoleReporting to the Software Engineering Manager within the Digital and Innovation Department, the Senior UI/UX Designer will be pivotal in crafting superior customer-centric user experiences solutions across our digital platforms. The successful candidate will spearhead the design of our digital channels and user experiences across products and platforms. This is a strategic and hands-on leadership role ideal for someone who is not only highly creative and detail-oriented but also capable of translating business needs into intuitive, user-centric designs and interfaces. The candidate will be responsible for establishing and scaling the design practice within the organization, setting standards, processes, and strategies that will guide brand and product design initiatives company-wide.
Key Responsibilities- Collaborate with product managers, stakeholders, and engineers to understand business requirements and translate them into intuitive wireframes, low-fidelity prototypes, and high-fidelity mock-ups.
- Lead and execute end-to-end design processes, from discovery and user research to final delivery.
- Define and implement a scalable design system and style guide to ensure consistency across products and platforms.
- Own the visual and interaction design of key digital channels including web, mobile, and internal platforms.
- Use tools like Figma to develop design concepts, flows, and prototypes with pixel-perfect accuracy.
- Develop and evolve the organization’s design methodology, processes, and best practices.
- Establish and grow a design department from the ground up, including recruitment, mentorship, and training of new designers.
- Champion brand consistency, accessibility, and innovation across all design touchpoints.
- Conduct user testing and feedback loops to iterate and improve designs.
- Partner with marketing, development, and leadership teams to align product and brand goals.
Who We’re Looking For
Essential Knowledge/Skills and Experience Required:- Bachelor’s degree in design, Human-Computer Interaction (HCI), Visual Arts, Computer Science, or a related field.
- Minimum of 5 years of experience in UI/UX design, creative direction, or product design, ideally in a digital-first or SaaS environment.
Skills & Knowledge Required:- Strong portfolio showcasing a range of wireframes, user flows, mock-ups, and final UI designs across web and mobile platforms.
- Expert-level proficiency in Figma and familiarity with tools like Adobe XD, Sketch, Illustrator, or Photoshop.
- Strong understanding of design systems, accessibility standards, and user-centered design principles.
- Experience defining and following design processes (e.g., Double Diamond, Design Thinking, Agile UX).
- Ability to transform ambiguous problems into clear, actionable design solutions.
- Demonstrated experience building and scaling a design function or team is highly desirable.
- Excellent communication and presentation skills — able to articulate design decisions to non-design stakeholders.
- A passion for design, innovation, and continuous improvement
Preferred/Bonus Skills –- Background in branding or marketing design in addition to product UX/UI.
- Experience working in agile environments or cross-functional teams.
- Familiarity with motion design, animation tools, or prototyping platforms like Framer or Principle.
- Exposure to tools for remote collaboration and design feedback (e.g., Miro, Zeplin, Abstract).
Why Join Us?Joining CIC Insurance Group as a Senior UI/UX Designer gives you the opportunity to shape and elevate the digital experience of a leading multi-country financial services organization. You will play a strategic role in designing intuitive, customer-centric digital solutions that transform how customers and internal users interact with our products and platforms. This role offers you the platform to establish and scale a robust design function, influence enterprise-wide digital strategy, and champion innovation, accessibility, and brand consistency across all touchpoints. You will collaborate closely with product, engineering, marketing, and leadership teams to translate business goals into seamless, engaging user experiences. At CIC, integrity, innovation, and excellence guide everything we do. If you are passionate about human-centered design, building scalable design systems, and driving meaningful digital transformation, CIC is the place to create lasting impact across Africa’s evolving financial landscape.
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through:
https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on
6th March, 2026. Please note only short-listed candidates will be contacted. If you do not hear from us by
31st March, 2026 consider your application unsuccessful.
CIC Group is an equal opportunity employer and does not solicit or require any form of payment for employment opportunities.N/B: This job advert is open to both internal and external candidates.
