Program Training Specialist

Expected Hourly Pay Rate:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary: Under the general supervision of the Program Manager I, the Program Training Specialist supports, delivers, and implements training curriculum to assigned teams and departments. This role partners with the Continuous Quality Improvement (CQI) team to assess current and future training needs, ensuring the application of best practices and compliance with organizational policies and external regulations.

This position is full time onsite, 40 hours per week; will work a traditional schedule.

Please review the full job flyer here: Program Training Specialist Job Flyer

Essential Duties And Responsibilities

Within a team environment, this position will perform the following responsibilities:

Training Development (50%)

Assess training needs through surveys, interviews, and performance evaluations.

Design and develop engaging training materials and programs.

Collaborate with department leaders to understand team-specific training requirements.

Stay current with trends in learning and development.

Training Delivery (50%)

Facilitate training sessions, workshops, and seminars.

Evaluate and enhance training effectiveness.

Implement e-learning tools and technologies.

Provide coaching and ongoing learning support.

Track training outcomes and manage training records.

Job Specifications

Minimum Required

• Education & Experience:
  • Bachelor's degree in Education, Instructional Design, Human Resources, Business Administration, or a related field.
  • 5 years of proven experience in developing and delivering training programs, with a strong emphasis on onboarding and work process training. Experience in implementing successful onboarding programs that accelerate new hire time-to-productivity.
  • OR any combination of education and experience which would enable the candidate to successfully perform the functions of the position
• Technical Requirements:
  • Technical Requirements – Intermediate Word, Excel, PowerPoint,
  • Strong understanding of adult learning principles and instructional design methodologies
  • Proficiency in various training delivery methods, including classroom training, e-learning, webinars, and blended learning approaches.
  • Proficiency in using Learning Management Systems (LMS) for content delivery, tracking, and reporting.

• Travel: This position requires 10% of travel. Travel will involve leading training, and attending meetings, events and conferences. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and receiving DMV clearance.
• Work Schedule: This position is full-time onsite schedule
• Work environment: Office work environment; ambient temperature, moderate noise levels, indoor.
• Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
• Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
• Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
• MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required.
• Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
• CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866)
• Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

Preferred

All minimum requirements above met, plus:

• Experience: 1 year of experience in a public agency, case management, social services, or early childhood program.
• Professional/Technical Certifications: Hold an Associate Professional in Talent Development (APTD) certification from the Association for Talent Development, or an equivalent certification, 
• Bilingual preferred. Ability to converse, write and/or translate in English and Armenian / Spanish

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
   

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.