Senior Director QMS/Compliance Supply Chain In-Market Quality

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

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Role Summary:

The Senior Director, QMS & Compliance provides enterprise-level leadership and strategic direction for Quality Management System (QMS) governance, GMP/GDP compliance oversight, and Global Product Quality Complaints across the Supply Chain & In-Market Quality (SCIMQ) organization. The role is accountable for ensuring sustained regulatory compliance, inspection readiness, and effective quality risk management across global clinical and commercial logistics, supply chain and market operations.

This position operates at a senior enterprise leadership level with material impact on patient safety, product supply continuity, regulatory outcomes, and business performance. The role serves as a single point of accountability for QMS effectiveness and compliance governance across SCIMQ.

Key Responsibilities and Major Duties:

• Set organisational-level strategy and direction for QMS governance, GMP/GDP compliance oversight, and Global Product Quality Complaints.
• Ensure the design, implementation, maintenance, and continuous improvement of Supply Chain and In-Market & Global Complaints Quality Management Systems aligned with BMS global standards and regulatory expectations.
• Maintain end-to-end accountability for clinical and commercial GMP complaints, including investigation quality, escalation, trending, signal detection, and inspection readiness.
• Establish and oversee governance mechanisms to monitor quality performance, compliance metrics, and emerging risks across SCIMQ.
• Represent SCIMQ Quality at senior leadership forums, Quality Councils, and governance bodies, providing authoritative quality risk and compliance insights.
• Lead inspection readiness strategy and execution and act as a senior quality leader during Health Authority inspections and global internal audits.
• Provide executive-level subject matter expertise for core quality processes including change control, deviations, investigations, CAPA, training, documentation, data governance, and regulatory surveillance.

The Senior Director is expected to operate proactively, anticipating regulatory and compliance risks, driving preventive actions, and ensuring the organization remains inspection-ready at all times.

(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

Leadership, People Management, and Organizational Accountability:

The Senior Director, QMS & Compliance, leads a global organization of directors, managers, and senior quality professionals. The role is accountable for organizational design, workforce planning, leadership development, succession planning, and performance management aligned to enterprise and SCIMQ strategy.

This role fosters a culture of accountability, continuous improvement, ethical decision-making, and inclusion. The Senior Director ensures teams possess the required capabilities to meet evolving regulatory expectations and business needs.

Supervisory Responsibility:

Operates with broad autonomy and strategic oversight. Leads through subordinate leaders and senior professionals. Accountable for hiring, development, performance evaluation, coaching, and talent succession planning.

Decision Making Authority:

Exercises significant independent judgment in establishing strategy, approving quality and compliance decisions, and influencing company policies and procedures. Decisions have enterprise-wide impact and may materially affect regulatory compliance, product supply, financial performance, and corporate reputation.

Designee Responsibilities:

This position can be a designee for the Vice President, Supply Chain & In-Market Quality

Travel Requirements:

Travel is required as business needs dictate, typically up to approximately 20%.

Key Stakeholders/Contacts:

Key internal stakeholders:

Internal Stakeholders include SCIMQ Market Quality teams; Global Supply Chain Quality; Global QMS Process Owners; Regulatory Sciences; Qualified Person organizations; Commercial Operations; Patient Safety; Customer Service; Digital, Data and Analytics functions; and Corporate Quality leadership.

Key external stakeholders:

External Stakeholders include Health Authorities and Regulatory Agencies worldwide, as well as third-party manufacturers, distributors, logistics providers, and service vendors.

Qualifications, Knowledge and Skills Required:

• Bachelor’s degree in a scientific discipline required; advanced degree preferred.
• Enterprise and strategic leadership
• Advanced Quality Risk Management and compliance governance
• Regulatory inspection leadership and authority interface
• Complex decision-making under uncertainty
• Influence and stakeholder management across global organizations
• Operational excellence and continuous improvement leadership
• Strong communication, negotiation, and executive presence
• Minimum of 15 years of progressive leadership experience within pharmaceutical Quality functions.
• Extensive experience with GMP/GDP regulations, global compliance programs, and Health Authority inspections.
• Demonstrated senior leadership experience operating at enterprise and global level.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1599712 : Senior Director QMS/Compliance Supply Chain In-Market Quality