From $44,000SeniorFull TimeEN
Our mission is to ensure that no one in the world has to suffer from a treatable skin disease because of an access issue ever again.
Honeydew is building a platform for hundreds of millions of people globally to access expertise and science-backed skin treatments, from prescription to retail.
Our tech-forward dermatology experience helps people with chronic skin conditions access licensed specialists, FDA-approved treatment, and ongoing support in record time (24 hours vs an industry average of 6 months).
Honeydew is the future of skin health — digitally native, scientifically rooted, integrated end-to-end (evaluation + treatments + lab tests), and powered by AI.
At Honeydew, we're redefining how Americans access dermatology care — tackling huge barriers in access and cost with a model that makes getting evidence-backed treatment easy, affordable, and genuinely effective. The market is enormous, and we’ve only just begun to scratch the surface.
We’re looking for a Mentor Lead to take charge of the day-to-day tasks and operations within the Mentor Team. The Mentor Lead is responsible for leading, managing, and developing the mentor team that supports new hires throughout their training period. This role ensures a structured, engaging, and high-quality onboarding experience by overseeing mentor performance, maintaining training standards, and acting as the primary bridge between mentors, trainees, and leadership.
The Mentor Lead plays a critical role in driving new hire success, accelerating time-to-productivity, and fostering a culture of support, accountability, and continuous improvement.
Pay: $22/hour.
Lead and coach the Mentor Team & support new hires during training.
Conduct regular check-in’s, performance reviews, and constructive feedback sessions with mentors.
Monitor mentor effectiveness and ensure consistency in training delivery.
Manage mentor schedules and workload distribution.
Identify skill gaps and implement development plans for mentors.
Ensure new hire training programs are executed effectively and consistently among the mentors
Act as the main point of contact between mentors, training teams, and leadership
Assist in the Slack Training Channels with questions and tasks
Work closely with and report to the Clinical Ops Trainer to discuss the mentors and new hires
You are a leader who enjoys developing others and seeing them succeed.
You’re energized by coaching, mentoring, and helping people build confidence in new roles.
You balance empathy with accountability - you support your team while holding high standards.
You’re highly organized and can manage multiple mentors, trainees, and priorities at once.
You’re comfortable giving clear, constructive feedback and having performance-based conversations.
You communicate clearly and confidently with both frontline team members and leadership.
You thrive in a fast-paced environment where training cohorts and priorities may shift.
You believe onboarding is not just an orientation — it’s the foundation of long-term success.
Prior mentoring experience
Strong coaching and feedback delivery skills.
Excellent communication and interpersonal abilities.
Data-driven mindset with the ability to interpret performance metrics.
Highly organized with strong problem-solving skills.
Full remote flexibility
Direct impact you can measure
Ability to grow within the company
$100 monthly tech stipend
Free Honeydew membership
Direct access to new dermatology treatments
20% off Honeydew products
Bi-monthly get-togethers
Peer-to-peer recognition through Motivosity
Health insurance & HSA match
401(k) retirement savings with employer match
Unlimited time off
Submit Application
Interview with Olivia Simmons, Clinical Operations Supervisor
Interview with Chelsea Hibbard, Clinical Operations Trainer
Offer
