Account Manager - DACH

Department: Sales EMEA

Employment Type: Full Time

Location: Germany

Reporting To: Sales Manager - CEM

Description

Imagine working closely with leading manufacturers across Germany, Austria, and Switzerland — helping them improve efficiency, reduce downtime, and make better decisions using real-time production data.

As Senior Account Manager – DACH, you’ll play an important role in expanding Factbird’s presence in the region. You won’t just be selling software — you’ll be building long-term partnerships and helping customers unlock meaningful operational improvements.

We believe great commercial work is built on trust, curiosity, and real understanding of customer needs. If you enjoy combining relationship-building with business impact, this could be a great fit.



You will take ownership of our commercial activities across the DACH region — both developing new opportunities and strengthening existing partnerships.

You’ll guide customers through the entire journey: from understanding their challenges, to demonstrating value, to supporting long-term collaboration and growth.

This role is about partnership, not pressure. You’ll work closely with production managers, engineers, and operational leaders to understand their reality and help them move forward with clarity and confidence.

Key Responsibilities

• Build and nurture relationships with manufacturing companies across DACH
• Identify new opportunities through structured outreach and networking
• Conduct thoughtful needs analyses to understand operational challenges
• Lead tailored product demonstrations focused on real business value
• Manage commercial discussions and guide agreements with transparency
• Act as a trusted advisor to customers throughout the partnership
• Identify growth opportunities within existing accounts
• Collaborate closely with product, marketing, and customer success teams
• Maintain structured CRM documentation and pipeline visibility

About You

You’re relationship-oriented, structured, and commercially confident.

You enjoy understanding how businesses operate and asking the right questions before proposing solutions. You build trust naturally and communicate clearly — whether speaking with engineers on the shop floor or senior leadership.

You take ownership of your region and are motivated by long-term impact rather than short-term wins.

If you have experience in manufacturing or industrial sales, that’s fantastic. If you’ve worked in adjacent technical B2B environments and are curious to learn more about production intelligence, we’d still love to hear from you.

• Experience in full-cycle B2B sales, ideally within manufacturing or industrial sectors
• Strong understanding of production or operational environments
• Proven track record of closing and growing accounts
• Fluent in German and English
• Experience with CRM systems (HubSpot is a plus)
• Familiarity with structured sales approaches (MEDDIC, SPIN, or similar)
• Strong communication and negotiation skills
• Organized, reliable, and comfortable managing multiple opportunities simultaneously

Why Factbird?

People are at the heart of everything we build. We believe great products come from empowered teams — and we work hard to create an environment where you can do your best work and have space for life beyond it.


Here’s what you can look forward to:

• Flexible working hours: We trust you to manage your time. Life isn’t one-size-fits-all, and neither is work.
• Competitive salary: We offer compensation that reflects your skills, experience, and impact.
• Internet reimbursement: Stay connected and productive, wherever you choose to work from.
• Thoughtful, human onboarding: We’ll support you step by step, giving you the context, tools, and guidance you need to feel confident from day one.
• A career path that grows with you: Through bi-yearly Individual Development Plan conversations, we’ll work together to shape a career journey that fits your ambitions.
• Company-wide kickoffs & team days: We regularly come together across teams and regions to connect, celebrate, and align on what’s next.
• A global, inclusive culture: We’re proud of our diverse backgrounds and perspectives — and we actively celebrate them in how we work and collaborate.

We’d love to hear from you

If this role feels like a match, we’d be excited to hear from you and explore how you could help shape the future of data collection and production monitoring at Factbird.

And if someone in your network comes to mind who might be a great fit — feel free to share this opportunity with them.
Have questions? You can always reach out at khma@factbird.com💛




At Factbird, we believe that great work starts with people feeling respected, valued, and included. We are proud to be an equal opportunity employer and are committed to building a workplace where everyone has the opportunity to thrive.
All employment decisions at Factbird are made based on business needs, role requirements, and individual qualifications, without discrimination based on gender, gender identity or expression, age, disability, marital or family status, nationality, ethnic or social origin, religion or belief, sexual orientation, or any other characteristic protected under applicable European and local employment laws.
We celebrate diversity in all its forms and believe that different backgrounds, perspectives, and experiences make our teams stronger and our work better. We warmly encourage all qualified candidates to apply and to bring their whole selves to Factbird.