Full TimeENEurope
We are looking for a People Services Administrator to provide high impact, value add People/HR support services to our managers, colleagues and the wider People team.
This exciting opportunity will allow you to play a pivotal role in supporting employees at all levels; you will be the first point of contact for our people and through practical employee lifecycle administration, you will ensure everyone gets a consistently brilliant experience with the People team.
We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.
Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).
We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.
Handle first-line query management - you’ll deliver prompt, accurate and supportive responses to a range of queries, providing clear guidance aligned with policies, processes and people practices
Provide comprehensive data and systems administration - you’ll ensure accuracy when updating HR systems and electronic files for new starters, changes, absences and leavers
Champion efficient document creation - you’ll prepare a high volume of varied contracts and agreements, working with pace and accuracy, ensuring all details are fully checked and compliant before issuing
Oversee onboarding and compliance coordination - you’ll oversee pre‑employment checks, including DBS and right‑to‑work, with thorough attention to accuracy, timelines and regulatory requirements
Support the payroll and employee lifecycle - you’ll prepare payroll inputs and reports to a high standard and contribute to annual people routines such as pay review, bonus cycles, performance cycles and surveys
Aid financial processing - you’ll raise purchase orders and approve invoices promptly and accurately, ensuring alignment with internal financial procedures and documentation requirements
Partner with our wider People team - you’ll provide reliable support across operations, talent development, reward and talent acquisition when required
Uphold compliance and governance - you’ll apply GDPR, employment legislation and internal policies effectively, producing well‑structured notes for employee relations casework and demonstrating fairness and inclusion in all interactions
Track record in a People or HR team - you bring hands‑on experience having managed day‑to‑day HR and People administration, maintaining accurate records, documentation and databases with precision
Trusted first point of contact - you’ve supported a wider HR or People team, taking pride in delivering timely, end‑to‑end resolutions to employee queries
On boarding and off boarding expert - you have proactively led processes across multiple systems to prepare contracts and complete a range of vetting checks with confidence and efficiency
Proactive payroll support experience - you have provided accurate and timely employee data, including starters, leavers, absences and contractual changes, taking full ownership of data integrity
Employee focused mindset - you're genuinely passionate about helping others and providing a reliable and approachable service
Confident communicator - you communicate clearly and professionally across written, verbal and in‑person interactions, building impactful and effective working relationships
Proactive and accountable approach - you take ownership of your work, ensuring every task is driven through to completion and issues are resolved but also understand when to escalate and reach out for support
Exceptional attention to detail - you take pride in producing accurate work and spotting potential inconsistencies early
We encourage you to submit a cover letter outlining how you meet our criteria.
At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:
An exciting reward and recognition scheme
Generous holiday allowance which increases with your length of service
Great internal learning and development programmes
A flexible hybrid working model
Priority access to apply for match tickets
A competitive health and wellbeing benefits package
A leading Employee Assistance Programme
Great discounts with some of our Partners
An opportunity to play a vital role in delivering our ED&I strategy by joining one of our Employee Networks
Discover why ‘Our Gunners’ are proud to be part of our team - view their stories here.
Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.
We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.
Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Updates on the status of your application will be sent via email, please routinely check your spam and junk folders, as occasionally emails sent via the Teamtailor platform will find themselves there.
Good luck!
