Job Purpose:
Work with warehouse colleagues to ensure efficient, safe and accurate handling of stock and delivery of high quality service to all customers.
Responsibilities:
- Ensure all requests from internal and external customers are met within agreed SLAs
- Provide all relevant information to Supervisory team to allow accurate planning of task and resource allocation
- Accurate entry of data into warehouse management system and KPI reporting templates
- Ensure proactive communication to Supervisory team and wider business should there be any issues which will impact scheduled activities
- May also be required to support with core operational tasks such as goods receipt, put away, pick and pack customer orders in alignment with established company processes and SSW documentation (Safe System of Work);
- Assist with regular and ad hoc site activities such as full inventory checks, system development and implementation;
- Ensure all stock is stored, handled and transported securely and in line with company procedures, hygiene legislation and health and safety guidelines;
- Provide a professional, courteous and efficient service to all customers;
- Work with colleagues to ensure the workplace environment is maintained to a high standard of cleanliness and tidiness, and complies with company and legislative standards at all times;
- Take reasonable care of both your own health and safety and that of others who may be affected by your acts or omissions, ensuring all company safety and quality systems are followed and all relevant legislation complied with, raising concerns and reporting any incidents or suggestions to your line manager;
- Support and assist newly appointed or less experienced colleagues by providing training and guidance as appropriate;
- Provide cover for absent colleagues as and when required, and regularly refresh on processes to ensure this can be achieved effectively;
- Any other duties that may be required from time to time for the smooth running of the business.
Knowledge Skills and Experience
- Some duties involve regular repetitive light, medium and heavy lifting. Manual handling training to be provided;
- Previous warehouse experience;
- Total customer satisfaction (internally and externally);
- Conscientious, reliable, with good attendance and timekeeping standards;
- Honest, trustworthy, able to work unsupervised;
- Excellent organisational, communication, and interpersonal skills;
- Keen to learn and acquire new skills, responds positively to feedback;
- Demonstrates initiative and contributes ideas;
- Pragmatic approach to problem-solving without cutting corners;
- Good understanding of, and commitment to, safe working practices;
- Positive team player;
- Flexible, adaptable, and calm when working under pressure;
- Possesses a good standard of numeracy and literacy, and IT competent (MS Office);
- Qualified and competent to operate a Counterbalance and Reach Forklift Truck (if required);
- Actively demonstrates TD SYNNEX’s shared values.
Key Skills
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
