ABOUT US
We’re a world-leading tourism company, passionate about helping travellers explore cultures, experience places and connect with others to live an enriched life. With nearly 100 years of experience and team members across the globe, we know travel and always strive to deliver trips and experiences of a lifetime.
THE ROLE
As our Groups Travel Manager, you will drive sales growth across the APT Travel Group Groups and Charter business. Working closely with the Head of Sales Operations and On-Road Sales Team, you’ll manage end-to-end group bookings (10+ passengers) on existing itineraries, while building strong trade and direct client relationships. This is a hands-on, commercially driven role where you’ll source, quote, convert and service private group bookings — balancing sales strategy with operational excellence.
Key Responsibilities of this role include, but are not limited to:
- Implementing and delivering group sales plans aligned to business strategy
- Achieving sales and revenue targets for Groups, Charter and Incentive business
- Sourcing, quoting, converting and servicing group travel enquiries
- Managing pricing, margins and overall commercial outcomes
- Building and strengthening relationships with key trade partners and direct clients
- Monitoring sales performance and identifying new market opportunities
- Collaborating with Sales, Product, Yield and operational teams to maximise group materialisation
- Providing reporting, insights and training support across the sales network
ABOUT YOU
- Minimum 3 years’ travel reservations experience (groups experience desirable)
- Strong sales focus with the ability to convert and grow accounts
- Excellent communication and stakeholder management skills
- High attention to detail and strong organisational ability
- Commercial awareness and confidence managing pricing and margins
- GDS knowledge (Sabre preferred)
WHAT WE OFFER
- Highly engaged team and great company culture
- Flexible workplace culture with hybrid working model
- Holistic wellbeing program and learning & development opportunities
- 4 weeks’ annual leave per year plus a bonus week if requirements met
- Experience our premium products with familiarisation trips
OUR VALUES
Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.
- Genuine service - We genuinely care about the experience we create for our guests, trade partners and internal stakeholders
- Better together - We are better when we connect and collaborate, valuing all opinions
- For tomorrow - We pursue opportunities to grow, embracing change and learning from our mistakes. We choose the long-term view over short-term benefit
- Celebrate the moments - We like to have fun at work and share a positive attitude. We celebrate our successes, no matter how big or small. A win for one of us is a win for all
If this sounds like the role for you, please click APPLY now and send through your resume and a cover letter outlining your relevant travel industry experience.
