Leasing Associate Join Our Team at Strategic Group Ready to grow your career with one of Canada’s leading privately held real estate companies? At Strategic Group, we create spaces where people, businesses, and communities thrive. About Us At Strategic Group, our purpose is simple: Learning. Growing. Having Fun. We bring this ethos to life by innovatively envisioning, creating, owning, and operating real estate that transforms spaces and redefines possibilities. As a fully integrated real estate company, we specialize in owning, managing, leasing, developing, and re-developing properties. Our entrepreneurial spirit and innovative thinking have made us a Canadian industry leader in office-to-residential conversions, completing more successful conversions than anyone else in the country. This focus is a driving force in our development business and reflects our commitment to creatively reimagining what’s possible. Our real estate portfolio spans high-end residential developments and commercial properties. Beyond real estate, our business interests include corporate finance and other industries, enabling us to deliver diverse and impactful solutions for our tenants, partners, and communities. Guided by our mantra, “Creating value others can’t, by seeing what others don’t,” we take pride in crafting unique solutions that leave a lasting legacy. Our Values At Strategic Group, our values guide everything we do: • Team Player: We foster a supportive, accountable, and drama-free workplace where integrity and respect guide every interaction. • Innovative: Creativity and unconventional thinking are at the heart of what we do, helping us uncover opportunities others might miss. • Always Growing: We are tenacious and passionate, thriving on challenges and embracing learning as we pursue new opportunities. • Optimistic: With a positive mindset and solution-oriented approach, we tackle obstacles as opportunities to learn, grow, and have fun. If you’re ready to join a team that thinks boldly, acts innovatively, and works collaboratively, we’d love to hear from you! Position Overview We are seeking an enthusiastic and driven Leasing Associate to join our vibrant team. In this role, you will showcase and lease residential properties to prospective tenants, guide them through the application process, and deliver outstanding service from first inquiry to move-in. You will play a key role in achieving high occupancy rates while building lasting, positive relationships with our residents. This position works 5 days per week with hours from 9:00 AM to 6:00 PM. Key Responsibilities Sales & Leasing
• Lease suites and renew upcoming lease expiries with specific leasing goals in mind. • Greet and qualify customers on the phone or in person, aiming to convert each interaction into a new resident. • Follow up with prospective residents to ensure no lead is lost. • Collaborate with the leasing manager to lease apartments across the Calgary portfolio.
Customer Service & Relationship Management
• Provide exceptional customer service for each prospective resident. • Listen attentively to understand the best fit for each client. • Build relationships to enhance customer satisfaction and retention. • Resolve customer service requirements collaboratively with the team to achieve goals.
Market Research & Competitor Analysis
• Visit competitive properties monthly to stay informed on market conditions and complete competitor surveys.
Administrative Tasks & Reporting
• Complete traffic reports, vacancy reports, and related paperwork as required. • Ensure that prospective resident applications are completed accurately and thoroughly. Qualifications • 1+ years' experience as a residential leasing associate or previous sales experience. • Strong organizational skills with keen attention to detail. • Proficiency in Microsoft Office, including Outlook and Excel. • Experience with Yardi Voyager is considered an asset. • Excellent communication skills to build relationships and enhance customer satisfaction. • Ability to collaborate effectively with the team to achieve team goals. • Possess a driver’s license and have access to a reliable vehicle. Our Culture & Benefits At Strategic Group, we’re committed to helping you build a career you’re excited about. If you’re passionate about working with a dynamic, motivated team in a fast-paced environment, please submit your resume and cover letter today, and join us in making an impact. We are proud to be an equal opportunity employer and celebrate diversity in all its forms. Our inclusive workplace ensures every employee feels valued and empowered to bring their best self to work. As part of the Strategic Group team, you’ll enjoy a competitive compensation package, including an extended health and dental benefits plan, company events, flex days, and more. This position is based in Edmonton, Alberta. Applicants must be located in Edmonton or the surrounding area. We appreciate all applications, however, only candidates selected for an interview will be contacted.
