Supervisor, Settlement Operations (Maternity cover)

Supervisor, Settlement Operations (Maternity cover) – Vilnius, Lithuania

Think you can keep operations ticking while motivating your team? Are you ready to unleash your potential in a global business that is committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Supervisor, Settlement Operations.

Western Union powers your pursuit.

In this unique global role, we’ll be looking to you to lead a team responsible for one of the settlement functions.

Role Responsibilities:

• Ensuring workload and resource allocation, priority setting, and escalated issues are handled correctly by the team.

• Monitoring performance metrics, identifying areas for improvement, and ensuring necessary changes are implemented to meet all KPIs.

• Ensuring payments to partners, payments application, and reconciliation processes are managed correctly by the team.

• Conducting regular reviews and confirmations to ensure team processes are compliant and efficient.

• Overseeing the initiation and coordination of improvement initiatives and representing settlement operations in relevant projects and initiatives.

• Ensuring financial reporting and approvals for accounting and audit purposes are accurate and timely.

• Facilitating communication and collaboration between business operations and support departments such as Accounting, Treasury, and Technical teams.

• Fostering a culture of continuous learning and development, ensuring opportunities for professional growth and skill enhancement are provided.

Role Requirements

• 1-2 years’ experience in People management.

• Experience in Payment, Accounts Receivables, Accounts Payable, Settlement Operations area or degree in a similar field.

• English required, written and verbal.

• Sound communication, problem-solving, and training skills.

• Comfortable working in a fast-paced, highly structured, deadline-driven environment.

• Customer-orientated approach.

Work Shift

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

BENEFITS AND OTHER DETAILS

Salary

The monthly gross base salary range is 2,562– 3,758 EUR. This range represents anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request 

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.