Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process. This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.
Key Responsibilities:
Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
Assist customers with onboarding, application submission, and required documentation.
Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
Track daily leads, applications, conversions, and other assigned sales metrics.
Follow up with pending customers to ensure completion of applications and final approvals.
Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.
Requirements
Minimum of OND, NCE, or equivalent qualification.
Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
Strong communication, persuasion, and negotiation skills.
Ability to work in a fast-paced retail environment with daily customer interaction.
Basic understanding of consumer lending and mobile phone markets (preferred, but not required).
Computer literacy and ability to use smartphones or digital onboarding tools effectively.
Result-driven mindset with a focus on meeting and exceeding sales targets.
Key Competencies
Customer service mindset
Confidence and resilience
Ability to build rapport quickly
Accountability and professionalism
Goal-oriented with strong follow-through
Compensation & Benefits
Competitive guaranteed monthly basic salary of N70,000, transportation – N20,000
Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
