$140K – $180KMidFull Time
Wheely is a high-end ride-hailing service redefining premium transportation across major cities in Europe and the Middle East. We combine technology with the art of five-star chauffeuring to deliver a consistently exceptional experience.
As a profitable, fast-growing scale-up with $43M raised, we're expanding rapidly across EMEA and the US. We're adding exceptional talent to drive our next phase of growth.
We are a European-founded luxury ride service designed for passengers who value exceptional service, discretion, and impeccable standards. Every journey is intentionally curated, from the presentation of the vehicle to the conduct of the chauffeur, to deliver a seamless, five-star experience.
Our chauffeurs are trained to hospitality and aviation-level standards, with a focus on consistency, attention to detail, and anticipation of guest needs. Wheely is trusted by global leaders, trendsetters, and frequent travelers who expect excellence as the default, not the exception.
As the Operations Manager, New York at Wheely, you will be a founding member of Wheely’s New York launch team and play a key role in bringing the service to market.
Working closely with the General Manager, you will own day-to-day operational execution with a focus on acquiring, retaining, and ensuring quality among our best-in-class chauffeurs. You will help establish the local operating model, adapt global standards to the New York market, and ensure a consistently high-quality experience from launch.
This role requires an entrepreneurial mindset and strong execution. You will take initiative, make data-informed decisions, and operate effectively in a fast-moving environment. You will partner with both global and local teams, while building and scaling the local operations team, processes, and operating rhythms as the market scales.
There is no single background that defines success in this role. We are looking for analytically strong, entrepreneurial operators who are motivated by ownership and comfortable being accountable for outcomes in complex, open-ended operating environments.
Strong candidates typically bring 3+ years of experience building, launching, or scaling something meaningful with limited structure, and the ability to move quickly from analysis to execution.
Relevant experience may include:
Bonus points for:
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