Salary range is $21.63/hour to $44.23 with a midpoint of $27.40/hour. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.
Sound Transit also offers a competitive benefits package with a wide range of offerings, including:
- Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
- Long-Term Disability and Life Insurance.
- Employee Assistance Program.
- Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
- Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
- Parental Leave: 12 weeks of parental leave for new parents.
- Pet Insurance.
- ORCA Card: All full-time employees will receive an ORCA card at no cost.
- Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
- Inclusive Reproductive Health Support Services.
- Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.
GENERAL PURPOSE:
Under supervision, assists with preventative and corrective maintenance along with other required tasks on electronic devices associated with systems such as Security (Camera, Emergency Phones), Fare Collection (Ticket Vending Machines, Smart Card Readers), Heavy Rail Train (Security Systems, Wi-Fi, Automated Passenger Counters), Passenger Information (Variable Message Signs, Public Address), and others. The equipment is located at heavy rail and light rail stations and transit centers throughout the region. Frequent driving and local travel is required.
ESSENTIAL FUNCTIONS:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Assists with preventive and basic corrective maintenance on Transit Systems electronic and electro-mechanical devices such as cameras, SIP devices, infrared counters, digital signage, smart card readers, coin and bill validators, credit card readers, PIN pads, networking devices, data processors, thermal printers, touch screens, and power supplies.
- Assists Electronics Technicians to ensure fare media stock is available for passenger use.
- Assists with basic systems troubleshooting and escalation of required repair work.
- Assists Electronics Technicians to correct minor vandalism, replace decals and other cleaning needs to ensure visual quality assurance standards are met on equipment.
- Utilizes software and other tools to assist with problem analysis for maintenance and configuration of equipment.
- Uses hand tools, power tools, and specialized system specific diagnostic equipment.
- Utilizes test instruments to ensure compliance with manufacturer requirements.
- Learns to identify necessary tools and supplies to carry out duties and ensure operational needs are met.
- Assists with maintaining records associated with tracking the preventative maintenance of systems. Creates and updates records of system’s performance, daily work activities, asset movement, and related information.
- Enters data into asset management system and ensures accuracy of data in accordance with Sound Transit requirements. Conducts regular auditing within asset management program as required.
- Learns to maintain quality assurance and control standards on systems.
- Demonstrates continuous awareness to improve day to day operations, decrease response times, streamline work processes, improve systems performance, and work collaboratively with a sense of urgency to provide quality customer service to internal and external entities.
- May escort vendors and provides access assistance for others performing work at Sound Transit properties.
- May assist engineering and installation teams with installing new equipment.
- Consistently demonstrates Agency core values in all interactions.
- Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
- Adheres to team operational performance standards and complies with policies and procedures in the performance of assigned work.
- Provides support to the department on matters as directed.
- Attends and participates in meetings and complies with assigned training. Learns about new trends and developments in the fields related to area of assignment.
- Ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
- Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
- Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
- It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
- It is the responsibility of all employees to integrate sustainability into everyday business practices.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
Education and Experience: High School Diploma/GED and graduation from Technical/Trade school in Electronics or Electronic Communication Systems, or related field and two years of experience performing installation, maintenance and repair work of electronic or electro-mechanical devices; Or an equivalent combination of education and experience.
Required Licenses or Certifications:
- Valid state driver’s license. This role requires driving a company work vehicle to transport replacement parts, ladders, and other tools needed to repair our assets in the field.
Required Knowledge and Skills:
- Electronic theory, practice, and electrical safety.
- Digital, analog, and electro-mechanical equipment.
- Basic troubleshooting methods.
- Cable distribution, cable termination, and basic principles of electricity.
- English usage, spelling, grammar, and punctuation.
- Modern office procedures, methods, and equipment including computers and computer applications such as word processing and spreadsheets.
- Basic networking principals.
- Safe use of hand and power tools.
- Learn and apply pertinent federal, state, and local laws, codes, and regulations.
- Safely use electronic test equipment.
- Employ principles of business letter writing and report preparation.
- Establish and maintain effective working relationships with department staff, management, vendors, outside agencies, community groups, and the public.
- Diagnose problems or malfunctions and accomplish tasks efficiently and effectively.
- Comprehend and make inferences from material written in the English language and understand and follow complex schematics, circuit diagrams, service requests, worksheets, floor plans, electrical wiring plans, construction blueprints and related documents.
- Make skillful controlled manipulations of small objects such as wiring, tools and equipment components.
- Learn job related material through oral instruction, observation, structured lecture, and reading.
- Work under pressure, handle significant problems or tasks, which come up simultaneously or unexpectedly.
- Effectively engage in difficult conversations when working collaboratively with other departments, Agency officials, passengers and outside agencies.
Physical Demands / Work Environment:
- Work is performed in a standard hybrid office and field environment.
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Positions working in field may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, and/or extreme noise.
- Position is responsible for management and transportation of equipment such as tools, parts, etc. May be subject to bending, climbing, crawling, eye/hand coordination, grasping, hearing, kneeling, pushing, pulling, reaching, repetitive motion, sitting, standing, talking, seeing, walking, and carrying and lifting over 50 pounds.
- The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.
