Workplace Experience Manager (all genders)

Department: Central Functions

Employment Type: Full Time

Location: Berlin

Reporting To: Stefanie Eitel

Description

About LingodaFounded 12 years ago, Lingoda addresses a pressing global challenge: meeting the demands of growing economies and aging populations through the mobility of global talent. Driven by its mission "to empower global talent with the language, cultural, and technical skills for integration and success", Lingoda has established itself as a leader in education. 
What We DoLingoda’s highly effective Small Group Learning Model is delivered via over 800,000 classes a year, powered by 2,400 qualified teachers and a unique proprietary curriculum designed to help learners achieve their goals, whether that be career progression or integration into a new country.
Who We ServeA rapidly growing and ambitious company, Lingoda operates in both B2B and B2C: while the B2B business has a strong focus on the healthcare sector in Germany and a credible ambition to expand into other professions and geographies, Lingoda’s B2C business has a global presence, teaching German, English, Spanish, French, and Italian to students worldwide.Learning a language with Lingoda is a rewarding experience, made possible by us Lingodies who support our students every step of the way. We’re committed to living the learning journey alongside them to create a world of connection and opportunity.

Why Join Us?
Joining Lingoda means becoming part of a team that's committed to getting better, together. We foster and inclusive culture of bravery, curiosity and growth, where insight turns into actions, and every team member contributes to igniting positive change
Be part of our journey to transform lives through Education!
We are seeking an Workplace Experience Manager (all genders) based in Berlin, Germany as you are required to be in office full-time.
Your mission with us:This role combines strong operational Office Management with a deliberate focus on Workplace Experience. You own the day-to-day functioning of the office and play a central role in shaping how employees experience their workplace from their first day onwards. The position is hands-on, highly visible, and rooted in operational reliability, consistency, and care.

You ensure that the office runs smoothly, safely, and efficiently while creating a welcoming, well-organized, and human work environment. You enjoy being present in the office, take pride in well-run operations, and understand that a positive employee experience is built through attention to detail and dependable routines.

You will work closely with the wider HR team and Office IT, and act as a key interface to external service providers.

Your tasks:

Office and workplace operations

• Own the day-to-day office operations, ensuring a clean, organized, safe, and fully functional workplace.
• Act as the primary point of contact for employees, visitors, vendors, and building management on all workplace-related topics.
• Coordinate and manage external service providers such as cleaning, maintenance, facility management, deliveries, and other vendors.
• Handle office logistics including mail, packages, inventory, supplies, equipment, access cards, and workplace setup.
• Manage contracts, invoices, documentation, and budgets related to office operations with accuracy, discretion, and cost awareness.
• Ensure compliance with health, safety, security, and workplace regulations in collaboration with People Operations.
• Coordinate equipment logistics for hybrid and remote employees, including shipping, returns, and tracking.

Onboarding and employee lifecycle support

• Prepare workspaces, equipment, and onboarding materials for new hires across office-based, hybrid, and remote setups.
• Coordinate and host onboarding touchpoints, ensuring a structured, warm, and supportive first-week experience.
• Support onboarding and offboarding processes in close collaboration with People Operations and Internal IT.
• Act as a reliable point of contact for employees throughout their time in the office.

Employee experience, culture, and events

• Plan, organize, and execute internal events ranging from small team gatherings to larger company-wide activities, offsites, and seasonal events.
• Establish new, evolve and maintain office rituals, informal touchpoints, and recognition moments that strengthen connection and culture.
• Support People Experience and Internal Communications with engagement surveys, pulse checks, and local follow-up actions.
• Collect feedback, observe workplace needs, and translate insights into practical improvements to the office experience.

You bring to Lingoda

• min. 3 years of experience in office management, workplace operations, front-desk/reception services or a comparable hands-on operational role.
• Strong ownership mentality and high reliability. You enjoy being the person others depend on.
• A friendly and approachable attitude alongside a people-oriented, service-driven mindset with genuine interest in creating an inclusive and pleasant work environment.
• Excellent organizational skills with attention to detail, discretion, and consistency.
• Ability to work independently, prioritize effectively, and manage recurring operational tasks in a dynamic environment.
• Confident communication style that is clear, friendly, and professional.
• Fluency in German (C1) and English (C1), required for internal communication and coordination with local service providers.
• Comfort with standard office tools and administrative systems.

What you can expect from Lingoda:

• Approachable leaders and transparent communication - every voice counts at Lingoda!
• Company events and colleagues who are always happy to socialise + budgets towards team building events!
• An inclusive environment with great team spirit and passion for languages
• A well-structured and exciting onboarding process to set you up for success!
• The possibility to work remotely from your home or in the office located in the heart of Berlin
• Learning & development opportunities
• Free access to our language classes
• Mental Health programs
• Corporate benefits & pension funds
• 30 vacation days per year
• Free snacks & drinks at the office
• The modern hardware necessary for your work (n/a for freelancers)
• Flexible working hours

Does that sound exciting? Then, send us your CV right away!
We are looking forward to hearing from you!
Your contact person for the position is Megan
Lingoda is dedicated to promoting diversity and inclusion in the workplace. As an equal opportunities and affirmative action employer, we strive to create a workforce that reflects the diversity of our user base. Our commitment ensures that every applicant is assessed on the basis of their skills and qualifications, regardless of age, gender identity, ethnicity, sexual orientation, disability, or religion.
We ask that you please apply directly via the link provided in the job description or directly on our website. Due to GDPR regulations, applications sent otherwise will not be considered.Please note that if you are based outside of Germany that only a freelance contract can be offered. All our contracts whether freelance or regular German employment contract start on a 2 year time period.